1. Order Management
  2. Order Fulfillment and Shipping
  3. Shipping
  4. UPS

UPS

Important:

NetSuite Ship Central is NetSuite's standard shipping solution. For more information, see NetSuite Ship Central.

The Shipping Integration with FedEx, UPS, and USPS/Endicia is not available to new customers. It is available with limited support only for existing customers before they transition to NetSuite Ship Central.

For more information about transitioning to NetSuite Ship Central, including the self-service procedure, see Upgrading from Integrated Shipping to NetSuite Ship Central (SuiteAnswers ID 1015202).

Depending on business requirements, you can use the ShipStation Connector in NetSuite Connector as an alternative. For more information, see Managing the ShipStation Connector in NetSuite Connector.

For more information about selecting the best shipping solution for your needs, see Comparing NetSuite Shipping Options (SuiteAnswers ID 1046701).

Registering a UPS Account

Register your active UPS account in NetSuite to offer UPS shipping items with real-time rates for all origin and destination locations.

After registration, a real-time rates option appears when you create shipping items. When you create a shipping item with UPS real-time rates, NetSuite applies the current rates to the Amount field in your website. The rates also appear on the transaction pages for the item purchase. The rate is an estimate of the final shipping cost. It may vary slightly based on package size.

The Shipping Label Integration feature can charge your account for each fulfilled order. It can also retrieve tracking numbers and print UPS barcode and return labels. For more information, see UPS Integration.

To use UPS Developer Kit, on the Set Up Shipping page, select the Charge for Shipping box.

During order fulfillment, UPS can validate the shipping address. Address validation is available only for U.S. and Canada shipments. If the address isn't valid, NetSuite prompts you to verify and correct it. To use address validation, check the UPS Address Validation box on the Set Up Shipping page. See Setting Shipping Preferences.

For UPS international shipments, enter Shipper Email Address and Receiver Email Address. These addresses can reduce cross-border delays and help resolve issues faster. Enter these addresses on the Carrier subtab of the item fulfillment before generating an integrated shipping label.

To register your UPS account in NetSuite:

  1. Go to Setup > Accounting > Shipping.

    This procedure applies to all editions of NetSuite. The address field names will change based on the shipping location country.

    To learn how to register a UPS Account in the United Kingdom, see Registering a UPS Account (UK).

  2. Click Add UPS Account.

  3. Read the consent form for the UPS Device ID and click OK.

  4. Read the terms of agreement, and then select I Accept.

  5. If you use the Multiple Location Inventory feature, select the Location this UPS account should be associated with.

  6. Enter Name of the person responsible for the UPS account.

  7. Enter the job Title for the person responsible for the UPS account.

  8. Enter your Company name as it appears on the UPS carrier account registration form.

  9. Enter the name of the company contact in the Ship to Attention field.

  10. Enter the company location information as it appears on the UPS account registration form.

    • Address

    • Town

    • Zip code

    • Country

    • State

  11. Enter the contact information for the person responsible for the UPS account:

    • Phone number

    • Email address

  12. Select whether to receive Notification when login information is about to expire.

  13. Enter the Company URL for the company website.

  14. Select the UPS Pickup Type.

  15. Select the UPS Label print method. For more information, see Printing UPS Shipping Labels and Forms.

  16. If customers want to pay when receiving deliveries, select a UPS COD Method.

  17. To print PDF labels and print one label per 8.5' by 11" sheet of paper, check the Single Label per Page

    This lets you fold the paper to use the label rather than separating the two labels.

  18. In the Shipper Account section, enter your UPS Account Number, Zip code, and Country.

  19. In the Invoice Information section, if you want a UPS Sales representative to contact you check the Yes box.

  20. Click Print Agreement to keep a hard copy of this agreement.

  21. Click Submit.

You can now create UPS shipping items with real-time rates and recalculate those rates on transactions before you ship.

When using the UPS Developer Kit, NetSuite displays the UPS Trademark and accompanying disclaimer* on each shipping screen and shipment notification your customer sees. These elements are permanent and cannot be deleted or altered.

* UPS, UPS & Shield Design, and UNITED PARCEL SERVICE are registered trademarks of United Parcel Service of America, Inc.

Related Topics:

General Notices