Applying a Customer Deposit

You can apply a customer deposit against an invoice when the order is complete. Deposits are applied by creating a Deposit Application transaction.

Deposits can be applied against an invoice either from a customer deposit record or on a customer payment form.

Apply a deposit from a customer deposit record:

1. Go to Customers > Accounts Receivable > Record Customer Deposits > List.

2. Click View next to the deposit you want to apply.

3. On the Customer Deposit page, click Apply.

   The Deposit Application form opens with the customer information and To Apply amount auto-filled.

   A list of open invoices for that customer appears. If you use the Multiple Currencies feature, these invoices are filtered to show only those in the same currency as the deposit. For more information, see Currency Management.

4. Verify or enter the date for this Deposit Application.

5. Select a posting period for this transaction.

6. The Application Of field shows a link to the customer deposit being applied.

7. The Deposit Date field shows the date the pre-payment was originally deposited.

8. Enter a memo to identify this application transaction.

9. Select a department , class or location as necessary.

10. Check the Apply box next to the invoices you want to apply the deposit against.

    You can apply up to the total amount of the deposit.

11. Click Save.

Now, the customer deposit is applied against the invoices you selected and their balance due is decreased by the appropriate amount.

Apply a deposit on a customer payment form:

1. Go to Customers > Accounts Receivable > Accept Customer Payments > List.

2. Select the customer or project.

   If you use the Consolidated Payments feature, choose a top-level customer to apply any deposit in the customer-subcustomer hierarchy to any of the open invoices in the hierarchy. For more information, see Consolidated Payments.

3. If you use the Multiple Currencies feature, select the currency of the invoices you want to apply the deposit to. For more information, see Customers and Multiple Currencies.

   Selecting a currency filters the list of invoices, credits, and deposits.

4. Click the Apply subtab.

   A list of deposits, or pre-payments, appears on the Deposits subtab.

5. Click the Deposits subtab to apply a customer pre-payment to an invoice.

   • Check the box in the Apply column next to each customer deposit you want to apply.

   • Clear the box in the Apply column next to each customer deposit you are not applying.

   • Click Mark All to apply all existing customer deposits.

6. Click the Invoices subtab.

   You can control the bills this deposit is applied to by:

   • checking the box in the Apply column next to each invoice you want to record a payment on.

   • clearing the box in the Apply column next to each invoice you are not recording a payment on.

   As payments are applied, you can see the amounts change in the To Apply, Applied, and Unapplied fields in the header.

7. Click Save.

   The customer deposit is now applied.

NetSuite tracks the dates that deposits are applied to customer invoices.

To track a deposit application, go to the Customers > Accounts Receivable > Record Customer Deposits > List . Click View next to the customer deposit to open the record. On the deposit, click the Applied To subtab to view the dates the deposit was applied and amounts applied.

Related Topics:

Customer Deposits

Customer Deposits Workflow Chart

Recording a Customer Deposit

General Notices