Setting Up Bank Records of Customers in the Netherlands

Set up the bank account details of each customer from whom you will receive direct debit payments. You also need to set up the bank account details of each customer to whom you will send customer refunds. You can set up several bank accounts for each customer.

To set up bank details of a customer for direct debit transactions:

1. Go to Lists > Relationships > Customers.

   For information on creating a customer record, see Customers.

2. Click Edit next to the name of the customer from whom you want to receive direct debit payments.

3. On the Bank Payment Details (Debit) subtab, check the Direct Debit box.

4. Click Save.

5. On the Bank Payment Details (Debit) subtab, click New Bank Details.

6. In the Payment File Format field, select SEPA Direct Debit (ABN AMRO).

7. Fill-in the required fields depending on the payment format you selected.

   For more information, see Netherlands Entity Bank Details.

8. Click Save.

To set up bank details of a customer for refund transactions:

1. Go to Lists > Relationships > Customers.

   For information on creating a customer record, see Customers.

2. Click Edit next to the name of the customer to whom you want to send refund payments.

3. On the Bank Payment Details (Credit) subtab, check the EFT Customer Refund Payment box.

4. Click Save.

5. Click New Bank Details.

6. In the Payment File Format field, select any of the following: Equens-ClieOp, Equens-ClieOp (ING Bank), SEPA Credit Transfer (HSBC), or SEPA Credit Transfer (Netherlands).

   Important:

   Select Equens-ClieOp (ING Bank) if you are setting up the customer's account in a bank that belongs to the ING Group. Select Equens-ClieOp to set up the customer's account in other Dutch banks. ING banks supports variant B of the ClieOp format while the other Dutch banks supports variant C.

7. Fill-in the required fields depending on the payment format you selected.

   For more information, see Netherlands Entity Bank Details.

8. Click Save.

You can also set up bank records of vendors by importing bank details in CSV format into NetSuite using the CSV Import Assistant. For more information, see Importing Electronic Bank Payments Data. The required fields on the employee record are also required in the CSV import.

Related Topics

Setting Up Company Bank Records in the Netherlands

Setting Up Bank Records of Vendors in the Netherlands

Setting Up Bank Records of Employees in the Netherlands

Setting Up Bank Records of Partners in the Netherlands

Importing Electronic Bank Payments Data

Netherlands Payment Formats

Electronic Bank Payments

EMEA Localization

General Notices