Support Case Status
Case status records define available statuses for customer support cases. The SupportCaseStatus record is defined in the listSupport (support) XSD.
For details about support case statuses in the user interface, see Creating Case Statuses.
Supported Operations
The following operations can be used with the support case status record.
add | addList | delete | deleteList | get | getAll | getDeleted | getList | getSelectValue | update | updateList | upsert | upsertList
You can also use the asynchronous equivalents of SOAP web services list operations. For information about asynchronous operations, see SOAP Web Services Asynchronous Operations. For more information about request processing, see Synchronous Versus Asynchronous Request Processing.
Field Definitions
The SOAP Schema Browser includes definitions for all body fields, sublist fields, search filters, and search joins available to this record. For details, see the SOAP Schema Browser’s support case status reference page.
For information on using the SOAP Schema Browser, see SOAP Schema Browser.