Concurrency Governance and Session Management
To optimize NetSuite application and database servers, the system employs certain mechanisms to control the consumption of web services.
Concurrency for REST web services is governed by an account limit, where each request counts toward the account limit. The account governance limit applies to the combined total of web services and RESTlet requests. For detailed information about concurrency governance, see Web Services and RESTlet Concurrency Governance.
Additionally, if a request takes more than 15 minutes to complete, it automatically times out.
These mechanisms ensure the following:
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Requests are monitored and controlled to ensure that the user experience is not excessively impacted.
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The burden of heavy web services users is not shared among all users.
You can use APM to monitor your REST web services integration's concurrency usage. For information, see Monitoring Web Services and RESTlet Concurrency.