Configuring Online Booking and Tendering

Use the Online Booking and Tendering manager to respond to tender offers. You must perform the following steps before using Online Booking and Tendering:

1. In the Workflow Parameters page define how each transport mode performs tendering activity.
2. In the Service Provider manager, define the service providers.
3. Create a primary contact for the service provider. If the service provider wants to receive tender offers via email and reply to the offers using a supplied link, enter a communication method of EMAIL.

Note: For Oracle Transportation Management to create a tender match, the LOGISTICS involved party on the order base must have a communication method that matches a communication method for the primary contact of the service provider. The property glog.tender.errorHandling determines what Oracle Transportation Management does when trying to tender a shipment but the communication methods are incorrect or missing.

Note: Only one user is set up automatically. To add more than one user for the service provider, create additional users manually.

Note: When setting the timeout limit for a tender message, Oracle Transportation Management compares the response time of the contact defined as the LOGISTICS involved party to the response time of the primary contact for the service provider and picks the larger of the two response times. The response time works in conjunction with the Calendar ID field so that if Office Hours of 9 to 5 have been identified in the calendar and the tender is sent at 4 p.m. with a Response Time of 5 hours, it will not time out until 1 p.m. the next day. If no calendar is established, a 24x7 work schedule is assumed and, in the example cited, would time out at 9 p.m. that same night.

Responding to Tender Offers

1. Log into the SERVPROV domain and select Shipment Management > Online Booking/Tendering.
2. Search for shipments that are tendered to you. The Tender Response page displays shipments that result from your search in a table.
3. Click the ID in the row that displays the shipment to which you want to make a tender response.

   Note: You can only respond to tenders for shipments with a Tender Offer Status of OUTSTANDING or PARTIALLY ACCEPTED.

4. On the bottom of the Shipment Information page, click the appropriate response:

1. • Accept
   • Decline