Important Caveats

Before enabling WMS to track Serial Numbers, here are some important caveats to be aware of:

• Serial Numbers are unique per item. In other words, you cannot have duplicate serial numbers within the same SKU and facility.
• The system allows duplicate serial numbers for different SKUs. In other words, Serial Number records are unique by Serial Number and SKU code combination.
• Oracle WMS Cloud supports up to 25 alphanumeric characters for Serial Numbers.
• If enabled, you will have to perform a scan for each Serial Number in a transaction[1].
• Clients need to be cautioned for changing the serial number tracking level configuration. If we change the serial number tracking levels then there can be situations where inventory in WMS and Serial Numbers will not be in sync.
• Enabling a SKU for Serial Number tracking enables it for all facilities that use that SKU.
• You cannot receive with Serial Numbers when the receiving mode is “receive LPN as Pallet” or if the receiving unit of measure is not Units.
• The system prompts for Serial Numbers when the OBLPN is packed using the Full Case or Cross Dock, given that Serial Numbers for the respective IBLPN are known.
• If the Serial Number tracking option is enabled from ”Packing Only” ordering for a Specific Serial Number is not possible.
• Serial number functionality is not applicable for Pre-Packs. It’s advised not to enable Serial Number tracking for Parent and Child item.
• The Sort and Receive transaction does not support the Serial Number prompt.
• The system assumes that you will scan every serial number in a pack or case.

Refer to Serial Number Transactions for a list of all transactions that have Serial Number validation.