5 Servicing FRUs

Perform tasks for servicing field-replaceable units (FRUs) for the Oracle Database Appliance that require you to power off the system and/or server node.

When servicing FRU components, the server node and/or system must be powered down and the AC power cords disconnected.

Note:

Only authorized Oracle Service personnel can service FRU components.

• Servicing Oracle Database Appliance X8-2 Series FRUs
  Provides instructions on how to perform FRU service tasks on an Oracle Database Appliance X8 series system.
• Servicing Oracle Database Appliance X7-2 Series FRUs
  Provides instructions on how to perform FRU service tasks on an Oracle Database Appliance X7 series system.
• Servicing Oracle Database Appliance X6-2 Series FRUs
  Provides instructions on how to perform FRU service tasks on an Oracle Database Appliance X6 series system.
• Servicing Oracle Database Appliance X3-2/X4-2/X5-2 FRUs
  Provides instructions on how to perform FRU service tasks on an Oracle Database Appliance X3-2/X4-2/X5-2 system.
• Managing System Faults on Oracle Database Appliance
  How to manage system faults when servicing Oracle Database Appliance.
• Servicing Oracle Database Appliance Version 1 FRUs
  This section describes how to perform FRU service tasks on an Oracle Database Appliance Version 1 system.

Servicing Oracle Database Appliance X8-2 Series FRUs

Provides instructions on how to perform FRU service tasks on an Oracle Database Appliance X8 series system.

This section describes how to service field-replaceable components that require server power off for an Oracle Database X8-2 series system. If you have some other Oracle Database Appliance model, select the appropriate link listed in Servicing FRUs.

Only authorized Oracle Service personnel can service FRU components.

Note:

Most of the links in the following table take you to instructions outside of the Oracle Database Appliance library to the Oracle Server X8-2L documentation library. Use your browser's Back button to return to the Oracle Database Appliance library.

Oracle Database Appliance X8-2S/X8-2M	Oracle Database Appliance X8-2-HA
FRU List	FRU List
Servicing Processors (FRU)	Servicing Processors (FRU)
Servicing the Oracle PCIe NVMe Switch Card (FRU) The NVMe Switch Card location: Oracle Database Appliance X8-2S: slot 9 Oracle Database Appliance X8-2M: slots 3, 4, 8 and 9	This product does not have a PCIe NVMe Switch Card.
Servicing the Disk Backplane (FRU)	Servicing the Disk Backplane (FRU)
Servicing the Front Indicator Module (FRU)	Servicing the Front Indicator Module (FRU)
Servicing the Temperature Sensor (FRU)	Servicing the Temperature Sensor (FRU)
Servicing the Motherboard (FRU)	Servicing the Motherboard (FRU)
Servicing the NVMe Cables (FRU)	The server nodes for this product do not have NVMe devices.
Component Fault Management	Component Fault Management

Servicing Oracle Database Appliance X7-2 Series FRUs

Provides instructions on how to perform FRU service tasks on an Oracle Database Appliance X7 series system.

This section describes how to service field-replaceable components that require server power off for an Oracle Database X7-2 series system. If you have some other Oracle Database Appliance model, select the appropriate link listed in Servicing FRUs.

Only authorized Oracle Service personnel can service FRU components.

Note:

Most of the links in the following table take you to instructions outside of the Oracle Database Appliance library to the Oracle Server X7-2 documentation library. Use your browser's Back button to return to the Oracle Database Appliance library.

Oracle Database Appliance X7-2S/X7-2M	Oracle Database Appliance X7-2-HA
FRU List	FRU List
Servicing Processors (FRU)	Servicing Processors (FRU)
Servicing the Disk Backplane (FRU)	Servicing the Disk Backplane (FRU)
Servicing the Front Indicator Module (FRU)	Servicing the Front Indicator Module (FRU)
Servicing the Temperature Sensor (FRU)	Servicing the Temperature Sensor (FRU)
Servicing the Motherboard (FRU)	Servicing the Motherboard (FRU)
Servicing the NVMe Cables (FRU)	The server nodes for this product do not have NVMe devices.
Servicing the Power, FIM, Disk Backplane Data, and Temperature Sensor Cables (FRU)	Servicing the Power, FIM, Disk Backplane Data, and Temperature Sensor Cables (FRU)
Component Fault Management	Component Fault Management

Servicing Oracle Database Appliance X6-2 Series FRUs

Provides instructions on how to perform FRU service tasks on an Oracle Database Appliance X6 series system.

This section describes how to service field-replaceable components that require server power off for an Oracle Database X6-2 series system. If you have some other Oracle Database Appliance model, select the appropriate link listed in Servicing FRUs.

Only authorized Oracle Service personnel can service FRU components.

Note:

Most of the links in the following table take you to instructions outside of the Oracle Database Appliance library to the Oracle Server X6-2 and Oracle Server X6-2L (including Storage Server X6-2 Extreme Flash version) documentation libraries. Use your browser's Back button to return to the Oracle Database Appliance library.

Oracle Database Appliance X6-2S/X6-2M	Oracle Database Appliance X6-2L	Oracle Database Appliance X6-2-HA
FRU List	FRU List	FRU List
Servicing Processors (FRU)	Servicing Processors (FRU)	Servicing Processors (FRU)
Servicing the Oracle PCIe NVMe Switch Card (FRU) Note that for this product, the NVMe Switch Card is located in Slot 2.	Servicing the Oracle PCIe NVMe Switch Card (FRU) Note that for this product, the NVMe Switch Cards are located in Slots 2, 5 and 6.	This product does not have a PCIe NVMe Switch Card.
Servicing the internal host bus adapter (HBA) (FRU)	Servicing the Internal SAS Host Bus Adapter (HBA) (FRU)	Servicing the internal host bus adapter (HBA) (FRU)
Servicing the Disk Backplane (FRU)	Servicing the Front Storage Drive Backplane (FRU) Removing the Rear Storage Drive Backplane (FRU) Installing the Rear Storage Drive Backplane (FRU) Note that for this product, there is a single SAS cable that connects directly from the PCIe HBA in slot 3 to the rear storage drive backplane. It does not route through the chassis mid-wall.	Servicing the Disk Backplane (FRU)
Servicing the DVD Drive (FRU)	This product does not include a slot for a DVD drive.	Servicing the DVD Drive (FRU)
Servicing the Front Indicator Module (FRU)	Servicing the Front LED/USB Indicator Modules (FRU)	Servicing the Front Indicator Module (FRU)
Servicing the Motherboard (FRU)	Servicing the Motherboard (FRU)	Servicing the Motherboard (FRU)
Servicing the SAS Cables (FRU)	Replace the Internal SAS HBA Cables Note that for this product, there is a single SAS cable that connects directly from the PCIe HBA in slot 3 to the rear storage drive backplane. It does not route through the chassis mid-wall.	Servicing the SAS Cables (FRU)
Servicing the NVMe Cables (FRU) Note that the NVMe Switch Card is located in PCIe slot 2 for this product.	Servicing the NVMe Cables (FRU) Note that the NVMe Switch Cards are located in PCIe slots 2, 5 and 6 for this product.	This product does not have NVMe devices.
Servicing the Power, FIM, Disk Backplane Data, and DVD Cables (FRU)	For this product, cabling for Front Indicator Modules and the disk backplanes are included as part of the FRU servicing procedure for those components listed earlier in this table.	Servicing the Power, FIM, Disk Backplane Data, and DVD Cables (FRU)
Component Fault Management	Component Fault Management	Component Fault Management

• Servicing the Internal SAS Host Bus Adapter (HBA) (FRU)
  Perform tasks for servicing a SAS HBA in an Oracle Database Appliance X6-2L system.

Servicing the Internal SAS Host Bus Adapter (HBA) (FRU)

Perform tasks for servicing a SAS HBA in an Oracle Database Appliance X6-2L system.

This section describes servicing the internal Oracle Storage 12 Gb/s SAS PCIe RAID HBA in an Oracle Database Appliance X6-2L system.

• Replace the Internal SAS HBA Card
  How to replace a SAS HBA in an Oracle Database Appliance X6-2L system.
• Replace the Internal SAS HBA Cables
  How to replace a SAS HBA cables in an Oracle Database Appliance X6-2L system.

Replace the Internal SAS HBA Card

How to replace a SAS HBA in an Oracle Database Appliance X6-2L system.

Caution:

Ensure that all power is removed from the server before removing or installing PCIe cards. You must disconnect all power cables from the system before performing these procedures.

1. Prepare the server for service.
   Refer to Preparing Oracle Database Appliance X6-2 Series for Service for additional details.
   1. Power off the server and disconnect the power cords from the power supplies.
   2. Extend the server to the maintenance position.
   3. Attach an antistatic wrist strap.
   4. Remove the server top cover.
2. Remove the super capacitor from the chassis.
   1. Grasp both ends of the cable connector, press in on the release latch, and then unplug the connector [1] as shown in the following figure.
      The HBA super capacitor is secured to the air baffle by a recloseable fastener, which allows it to be easily removed and replaced.

      
      Description of the illustration g5961_capacitor_remove.jpg
   2. To separate the HBA super capacitor from the air baffle, place your finger under the rear of the super capacitor and lift up [2] as shown in the previous figure.
3. Swivel the air baffle into the upright position to allow access to the super capacitor cable and the SAS HBA card.
4. Rotate the PCIe card locking mechanism, and then lift up on the PCIe HBA card to disengage it from the motherboard connectors [1] as shown in the following figure.
   
   Description of the illustration g5965_sas-pcie-remove.jpg
5. Disconnect the super capacitor cable and the SAS cables from the SAS HBA card [2] as shown in the previous figure.
6. Remove the SAS HBA card from the chassis.
7. Remove super capacitor cable from the chassis.
   The super capacitor cable is routed along the left side of the chassis (when facing the front of the system).
8. Unpack the replacement Oracle Storage 12 Gb/s SAS PCIe RAID HBA card and super capacitor, and place them on an antistatic mat.
9. If it isn't already, swivel the air baffle into the upright position and install the super capacitor cable along the left side of the chassis and into its access hole in the air baffle.
   Install the super capacitor cable along the left side of the chassis (when facing the front of the system). Thread the cable connector through the hole on the bottom of the air baffle to where the super capacitor will be installed. Check to ensure it does not interfere with the air baffle when it closes.
10. Connect the super capacitor cable to the SAS HBA card, and then reconnect the SAS cables that you unplugged during the removal procedure [1] as shown in the following figure.
    
    Description of the illustration g5966_sas-pcie-install.jpg
11. Insert the SAS HBA card into PCIe slot 3, and rotate the PCIe locking mechanism to secure the PCIe HBA card in place [2] as shown in the previous figure.

    Note:

    PCIe slot 3 is the reserved slot for the Oracle Storage 12 Gb/s SAS PCIe RAID HBA card.

12. Install the super capacitor in the chassis.
    1. Lower the air baffle to the installed position.
    2. Align the recloseable fastener on the super capacitor with the recloseable fastener on the air baffle and press down [1] as shown in the following figure.
       
       Description of the illustration g5962_capacitor_install.jpg
    3. Connect the super capacitor cable to the super capacitor [2] as shown in the previous figure.
13. Return the server to operation.
    1. Install the server top cover.
    2. Return the server to the normal rack position.
    3. Reconnect the power cords to the power supplies and power on the server.
14. Use Oracle ILOM to clear any server PCIe card faults.
    You can use the Oracle ILOM web interface or the command-line interface (CLI) to manually clear faults. For information on how to use the Oracle ILOM web interface or the CLI to clear server faults, refer to the Oracle Integrated Lights Out Manager (ILOM) Documentation Library at http://www.oracle.com/goto/ilom/docs.

Replace the Internal SAS HBA Cables

How to replace a SAS HBA cables in an Oracle Database Appliance X6-2L system.

These instructions describe replacing SAS cables for the factory installed Oracle Storage 12 Gb/s SAS PCIe RAID HBA in an Oracle Database Appliance X6-2L system.

Caution:

The system supplies power to the cables even when the server is powered off. To avoid personal injury or damage to the server, you must disconnect power cords before servicing the cables.

1. Prepare the server for service.
   Refer to Preparing Oracle Database Appliance X6-2 Series for Service for additional details.
   1. Power off the server and disconnect the power cords from the power supplies.
   2. Extend the server to the maintenance position.
   3. Attach an antistatic wrist strap.
   4. Remove the server top cover.
2. Swivel the air baffle into the upright position to allow access to the SAS storage drive cables.
3. Disconnect the SAS cable from the rear disk drive backplane [1] and from the card [2] as shown in the following figure.
   
   Description of the illustration g5959-sas-cable-remove.jpg
4. Install the replacement SAS cable to the rear disk drive backplane [1] and the SAS card [2] as shown in the following figure.
   
   Description of the illustration g5960-sas-cable-install.jpg
5. Lower the air baffle to the installed position.
6. Return the server to operation.
   1. Install the server top cover.
   2. Return the server to the normal rack position.
   3. Reconnect the power cords to the power supplies and power on the server.

Servicing Oracle Database Appliance X3-2/X4-2/X5-2 FRUs

Provides instructions on how to perform FRU service tasks on an Oracle Database Appliance X3-2/X4-2/X5-2 system.

This section describes how to service field-replaceable components that require server power off for an Oracle Database X3-2/X4-2/X5-2 system. If you have some other Oracle Database Appliance model, select the appropriate link listed in Servicing FRUs.

Only authorized Oracle Service personnel can service FRU components.

Note:

Most of the links in the following table take you to instructions outside of the Oracle Database Appliance library to the Sun Server X3-2, Sun Server X4-2, and Oracle Server X5-2 documentation libraries. Use your browser's Back button to return to the Oracle Database Appliance library.

Oracle Database Appliance X3-2	Oracle Database Appliance X4-2	Oracle Database Appliance X5-2
FRU Locations	FRU Locations	FRU List
Servicing Processors (FRU)	Servicing Processors (FRU)	Servicing Processors (FRU)
Servicing the Disk Backplane (FRU)	Servicing the Disk Backplane (FRU)	Servicing the Disk Backplane (FRU)
An optional DVD drive for this system is considered a CRU. See Servicing Oracle Database Appliance X3-2/X4-2/X5-2 CRUs.	An optional DVD drive for this system is considered a CRU. See Servicing Oracle Database Appliance X3-2/X4-2/X5-2 CRUs.	Servicing a DVD Drive (FRU)
Servicing the Front Indicator Module (FRU)	Servicing the Front Indicator Module (FRU)	Servicing the Front Indicator Module (FRU)
Servicing the Motherboard (FRU)	Servicing the Motherboard (FRU)	Servicing the Motherboard (FRU)
Servicing the SAS Cables (FRU)	Servicing the SAS Cables (FRU)	Servicing the SAS Cables (FRU)
Component Fault Management	Component Fault Management	Component Fault Management

Managing System Faults on Oracle Database Appliance

How to manage system faults when servicing Oracle Database Appliance.

This section describes how to manage system faults when servicing Oracle Database Appliance X3-2/X4-2/X5-2 and Oracle Database Appliance X6-2/X7-2/X8-2 series systems. If you have Oracle Database Appliance Version 1, go to Servicing Oracle Database Appliance Version 1 FRUs.

• Component Fault Management
  Perform component fault management on Oracle Database Appliance X3-2/X4-2/X5-2, X6-2, X7-2, X8-2 series systems.

Component Fault Management

Perform component fault management on Oracle Database Appliance X3-2/X4-2/X5-2, X6-2, X7-2, X8-2 series systems.

Typically, when a faulty component is replaced and the server is returned to service, the fault state of the component in Oracle ILOM is automatically cleared and the component Service Required indicator will turn off. This is the default behavior for all components that have an embedded FRU serial number in the component firmware.

For replaced components that do not have an embedded FRU serial number, or do not automatically clear their fault state after the component has been repaired and the server is returned to service, you can use Oracle ILOM command line interface to manually clear the fault state. Use the following syntax:

set /path_to_target clear_fault_action=true

Where path_to_target is the path to the component (such as a DIMM) that had the fault.

In addition, the Fault Management shell can also be used. Use of the Fault Management shell is reserved for Oracle Service. For more information on component fault management:

• For systems with Oracle ILOM 5.0, see Using fmadm to Administer Active Hardware Faults in the Oracle Integrated Lights Out Manager Documentation Library.

• For systems with Oracle ILOM 4.0, see Using fmadm to Administer Active Hardware Faults in the Oracle Integrated Lights Out Manager Documentation Library.

• For systems with Oracle ILOM 3.2, see Using fmadm to Administer Active Hardware Faults in the Oracle Integrated Lights Out Manager Documentation Library.

• For systems with Oracle ILOM 3.1, see Using fmadm to Administer Active Hardware Faults in the Oracle Integrated Lights Out Manager Documentation Library.

Servicing Oracle Database Appliance Version 1 FRUs

This section describes how to perform FRU service tasks on an Oracle Database Appliance Version 1 system.

This section describes how to service field-replaceable components that require server power off for an Oracle Database Version 1 system. If you have some other Oracle Database Appliance model, select the appropriate link listed in Servicing FRUs.

Note:

Only authorized Oracle Service personnel can service FRU components.

This section includes information on how to service the following Oracle Database Appliance Version 1 FRUs:

• Removing and Installing the Air Duct (FRU)

• Servicing Processors (CPUs) (FRU)

• Servicing the Boot Disk Backplane (FRU)

• Servicing the Power Distribution Board (FRU)

• Servicing the Disk Midplane Module (FRU)

• Servicing the Disk Midplane Module HDD Cable (FRU)

• Servicing the Front Indicator Panels (FRU)

• Servicing Server Node Cables

• Servicing the Motherboard Assembly (FRU)