Starting A Payment Arrangement Request

There are multiple ways start a payment arrangement request:

  • From Control Central:
    • Select the Account.

    • Navigate to the Payment Agreements tab page

    • On the Payment Arrangement Requests zone, click on the New Payment Arrangement button.

  • From the Main Menu: Navigate using Menu > Credit & Collection > Payment Arrangement Request > Add.
  • From the Payment Arrangement Request Search portal, click on the Add button on the page header.
  • From a page/zone that displays the Account: On the Account context menu, navigate using Go To Payment Arrangement Request > Add.

All navigation options launch the Payment Arrangement Request Process Flow, which will take you through each of the steps needed to set up a payment arrangement request.