Automatic Creation of Sub SAs

The system creates sub SAs for customers choosing service providers where the billing option is It's Us or We Bill For Them. The system creates sub SAs via the following mechanisms:

  • The analyze SA relationships background process (ANLYZSAR) monitors newly activated SA relationships. If the respective service provider is It's Us or We Bill For Them, this process creates the sub SA(s) using the information defined on SA Type SA Relationship Type. Refer to Setting Up SA Relationships For SA Types for more details.
Note:

The analyze SA relationships background process also activates and stops sub SAs. Refer to Sub SA State Transition for the details.

  • A button exists on the SA Relationships page. This button, when pressed, creates sub SAs real-time. This button would only be used if the operator couldn't wait for the background process to run.

The SA type associated with the new sub SAs is defined when you set up each SA Type / SA Relationship Type. Refer to Setting Up SA Relationships For SA Types for more information.

If the SA type uses start options, the start option contains additional values (e.g., rates, contract riders) that are used to populate the newly created sub SAs. Note: start options are typically not used for We Bill For Them - Bill Ready service provider because we don't need to default rates, contract riders and/or contract values on billable charge sub SAs. Refer to Setting Up SA Relationships For SA Types for more information.

Note:

Manually created sub SAs. In very unusual situations, an operator may create a sub SA manually. An operator would do this using the SA Relationship transaction.