A Dispatch Group Has Appointment Periods

An appointment period is a time-band on a given date range when an appointment can be scheduled with a dispatch group. For example, you might have an appointment period from 1 pm to 5 pm on 15-Jan-2003 for the "new service" crew.

A dispatch group can have many appointment periods on a given date. For example, if you offer appointments in two-hour time bands and your crews work 8 hours per day, then your dispatch groups will have four appointment periods (e.g., 8am to 10am, 10am to 12pm, 1pm to 3pm, and 3pm to 5pm).

The Appointment Periods transaction is used to maintain a dispatch group's appointment periods.