What Happens After A Field Activity Is Completed?
After you complete a field activity that is linked to a pending start service agreement, the system automatically activates the service agreement. As part of the activation, if the service point is metered, the system will extract any read that was entered to complete the field activity and use this as the service agreement / service point's initial read.
An analogous process occurs for field activities linked to pending stop service agreements. The major difference is that we use any read linked to the field activity as the service agreement / service point's final read.
After a field activity that is linked to a severance event is completed, the severance event becomes complete. This, in turn, triggers the activation of the next event.
For more information about field activities linked to pending starts, refer to Starting Service & Field Activities. For more information about field activities linked to pending stops, refer to Stopping Service & Field Activities . For more information about what happens when a field activity that is linked to a pending start or pending stop service agreement is completed , refer to The System Activates Most Service Agreements Behind-The-Scenes and The System Finalizes Most Service Agreements Behind-The-Scenes. For more information about severance events and field activities, refer to The Big Picture Of Severance Events.