Energy Use Benchmark
The Energy Use Benchmark module provides a dynamic and personalized, at-a-glance interpretation of the customer’s energy use. The Benchmark has three sections the indicate overall customer status as it relates to their energy use:
- Fair
- Good
- Great
The customer's status on that gauge is determined by their performance relative to both comparison points in the neighbor comparison.
Note: The Energy Use Benchmark module must be used in context with the Efficiency Zone or the Neighbor Comparison.
Appears in: Progress Report, Welcome Report, Limited Income Report, Annual Report, Time of Use Report, Solar Report
This image shows an example of the Energy Use Benchmark module.
Heading: The heading notifies the customer that the benchmark gives them an at-a-glance view of their energy use. It varies according to the customer's fuel type.
Energy Use Benchmark: The benchmark gauge is broken into three sections: Fair, Good, and Great. A customer's status on that gauge is determined by their performance relative to both comparison points in the normative comparison (similar homes and the efficiency zone). A customer's performance is indicated with an arrow that sits in the middle of a given segment of the gauge. Each state has a corresponding color:
- Orange: Fair. Customer is using more than Similar Homes and Efficiency Zone / Efficient Homes.
- Yellow: Good. Customer is using less than similar homes, but more than the Efficiency Zone / Efficient Homes.
- Green:Great. Customer is using less than the Efficiency Zone / Efficient Homes threshold.
Benchmark Copy: Depending on the customer's current state and any differences since their last report, the copy below the gauge tells the customer how they can leverage the report or recognizes a change in state. In some instances, the benchmark copy reemphasizes the customer's fuel type.
Requirements and Limitations
Fuel: Electric-only, gas-only, and dual fuel.
Data History: A minimum of one historical bill.
Billing Frequency: Monthly, bi-monthly, or quarterly.