17.1 Mails

This topic describes the features available under Mails.

The following features are available under Mails:

  • Inbox: This folder displays all the mail messages received by the user.
  • Compose Mail: This option enables the user to create and send a new mail message.
  • Sent Mails: This folder displays the list of mail messages sent by the user to the bank.
  • Deleted Mails: This folder contains the list of mail messages deleted by the user from the inbox and the sent mail folders.
  1. Perform anyone of the following navigation to access the Aggregation DashboardMails screen.
    • From the Dashboard, click Toggle menu, click Menu, click Service & Support, and click Mailbox. Under Mailbox, click Mails.
    • From the Dashboard, click the Mails, then click Mails, and then click View All.

The Mailbox - Inbox screen appears.

  • Inbox
    This topic provides the systematic instructions to view messages received in their inbox.
  • Compose Mail
    This topic provides the systematic instructions to user to initiate a mail communication with the bank.
  • Sent Mail
    This topic provides the systematic instructions to view all messages sent by the user to the bank.
  • Sent Mail - Details
    This topic provides the systematic instructions to view the details of the messages sent by the user to the bank.
  • Deleted Mail
    This topic provides the systematic instructions to view all messages deleted by the user from both the Inbox and Sent Mail folders.

Parent topic: Mailbox