E.2.3 Tax Calculation at Customer Service

This topic provides information about calculating applicable taxes during customer service operations for an account or lease.

The sales and usage tax details defined in Setup, click Administration. Under Administration, click System. Under System, click Tax, Under Customer Service tab are used to calculate tax for Stream accounts. OFSLL records sales tax by posting Sales / Use Tax transaction which in-tun updates the Sales / Usage Tax balance on the account.

This section contains the following details:

• Calculate Tax in Customer Service
  This topic provides information about calculating applicable taxes during customer service transactions for an account or lease.
• Exempt Sales Tax in Customer Service
  This topic provides information about applying a sales tax exemption during customer service transactions for an account or lease.
• Attach Sales Tax Exemption Certificate
  This topic provides information about attaching a sales tax exemption certificate to support the tax-exempt status of an account or transaction.
• Sales Tax in Account Statement
  This topic provides information about viewing sales tax details in the account statement.
• Generate Lease Sale and Usage Tax Report
  This topic provides information about generate lease sale and usage tax report