1 Entities - Maintain Customer Information

This topic explains the maintenance of customer accounts for CIF customers.

Oracle FLEXCUBE Investor Servicing provides the facility of maintaining information profiles for customers of your bank. The profile consists of personal as well as business information.

A customer may also wish to invest in the funds of the AMC. In such a case, you can create and maintain one or more investor accounts for the customer in the AMC FCIS database.

This topic deals with the maintenance of customer profiles and creation of investor accounts for your customers in the AMC FCIS database.

This topic contains the following sub-topics:

• Process Customer Maintenance Detail
  This topic provides the systematic instructions to maintain CIF profile for a customer.
• Customer Maintenance Summary
  This topic provides the systematic instructions to perform the basic operations on the selected records.
• Process Service Location Maintenance
  This topic provides the systematic instructions to maintain time zone for a particular service location.
• Service Location Maintenance Summary
  This topic provides the systematic instructions to perform the basic operations on the selected records.
• Process CIF Address Detail
  This topic provides the systematic instructions to maintain as many addresses as required for a given CIF.
• CIF Address Summary
  This topic provides the systematic instructions to perform the basic operations on the selected records.
• Process CIF Address - Fund Maintenance Detail
  This topic provides the systematic instructions to map the list of funds in which the unit holder has invested to the addresses that have been maintained for a given CIF.
• CIF Address - Fund Summary
  This topic provides the systematic instructions to perform the basic operations on the selected records.
• Process CIF-UH Mapping Detail
  This topic provides the systematic instructions to map customer unit holder.
• CIF-UH Mapping Summary
  This topic provides the systematic instructions to perform the basic operations on the selected records.
• Process FCIS CIF Merge Change Hierarchy Detail
  This topic provides the systematic instructions to maintain CIF Merge or hierarchy change details.
• FCIS CIF Merge Change Hierarchy Summary
  This topic provides the systematic instructions to perform the basic operations on the selected records.
• Process Customer Find Screen Detail
  This topic provides the systematic instructions to query for customer details.
• Process Customer Log Details
  This topic provides the systematic instructions to view the status of the CIF moving from FCUBS to FCIS when integration is enabled.
• Process Customer Accessibility Mapping Detail
  This topic provides the systematic instructions to map customer number to AGY modules.
• Customer Accessibility Mapping Summary
  This topic provides the systematic instructions to perform the basic operations on the selected records.
• Process CIF Conversion Maintenance Detail
  This topic provides the systematic instructions for conversion of From AGY Module ID investors to To AGY Module ID investors.
• CIF Conversion Maintenance Summary
  This topic provides the systematic instructions to perform the basic operations on the selected records.
• Process CIF Conversion Execution
  This topic provides the systematic instructions to move the CIF from Source branch to Destination Branch and also transferring holdings of Underlying UH from Source AGY module ID to Destination AGY module ID.