Product
The Product zone lists the following in a tree structure:
-
Information string about the product for which the account or account’s of the person are enrolled
Note: It has a link. On clicking the link, the Product screen appears where you can view the details of the respective product. -
Information string about the product version
Note: It has a link. On clicking the link, the Product Version screen appears where you can view the details of the respective product. -
Information about the product services which are offered by the product version
-
Information about the add-on product services which are offered in the packaged product.
By default, the data does not appear in the Product zone. It appears when you click the View () icon corresponding
to a product in the Enrolled Products zone
of the Account or Person tab of the Customer 360° Information screen.
On clicking the Broadcast () icon corresponding to the product,
the Associated Price Items zone appears where
you can view the associated price items of the product.
For more information on... | See... |
---|---|
Customer 360° Information screen | Customer 360° Information |
How to search for an account | Searching for an Account |
How to search for a person | Searching for a Person |
Product and Pricing tab | Customer 360° Information - Product and Pricing |
Account tab | Customer 360° Information - Account |
Person tab | Customer 360° Information - Person |
How to view the price items associated to a product | Viewing Price Items Associated to a Product |