Bill Segment Anomalies
The Bill Segment Anomalies zone displays the bill segment level anomaly details. It contains the following columns:
| Column Name | Column Description |
|---|---|
| Account Information | Displays the account level information for which the anomaly
is detected. In addition, this column has a context menu which helps
in navigating to other screens in the application. Note: It has a link.
On clicking the link, the Account screen appears
where you can view the details of the respective account.
|
| Bill Segment ID | Displays the bill segment ID for which the anomaly is detected. |
| Bill ID | Displays the bill ID of the bill segment. |
| Bill Date | Displays the date on which the bill was generated. |
| Anomaly Status | Indicates the status of the anomaly. The valid values are:
|
| Anomaly Reason | Indicates the reason why the anomaly was detected. For more information on various anomaly formats, see Anomaly Root Cause Analysis |
By default, the Bill Segment Anomalies zone
does not appear in the Diagnostic Central screen.
It appears when you click the Broadcast (
) icon corresponding to the account
information column in the Search Anomaly zone.
Related Topics
| For more information on... | See... |
|---|---|
| How to view the details of a bill level anomaly | Viewing the Bill Segment Anomaly Details |