Pre-requisites

To setup the automatic refund process, you need to do the following:

• Define an algorithm using the C1-IMREFCRET algorithm type and attach it to the Immediate Refund Creation algorithm spot of the required divisions.

• Define an algorithm using the C1-REF-DTCAL algorithm type and attach it to the Refund Auto Pay Date Calculation Algorithm field of the required auto pay route types.

• Define the required overpayment distribution algorithm and attach it to the Overpayment Distribution system event of the required customer classes.

• Set the Immediate Refund option either at the account, person, customer class, or division level.

• Define the auto pay options or rule based auto pay instructions for the account with the following specifications:

  • Auto pay usage is set to Credit or Credit and Debit

  • An auto pay route type is specified where an algorithm is attached to the Refund Auto Pay Date Calculation Algorithm field.

• Set the Direct Credit Refund or A/P Request Fund option for the required divisions.

• Define the required adjustment types in the system.

• Define the direct credit refund request type with a refund adjustment type where the refund option is set to Direct Credit.

• Define the A/P refund request type with a refund adjustment type where the refund option is set to A/P Request.

• Set the Default Adjustment Level option type of the C1_​REFWO feature configuration.

• Set the batch control type of the Create Automatic Payments and Refunds (APAYCRET) batch to Timed and define the following attributes:

  • Time Interval

  • Timer Active

  • User ID

  • Batch Language

  • Email Address

  For more information about this batch, see Oracle Revenue Management and Billing Batch Guide.

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