Clear a schedule

As a location administrator, you can clear appointment types from a schedule for a particular time frame. For example, you may need to do this if you know your location staff cannot arrive at the location on a certain date and time.

To clear the appointments on a schedule:

1. Select Locations/Scheduling from the Home page.

   Note:

   If you cannot see the Locations/Scheduling option on the Home page, contact your Oracle Customer Success manager to activate it.
2. If your organization includes more than one location for appointments, select the location from the drop-down menu of the location icon. The icon is located next to your account name in the product banner. It looks like the location icon you see on maps:
3. Select the Schedules tab.
4. Select Manage Schedules.
5. In the Appointment Type field at the top of the page, select the type of appointment you want to manage from the drop-down list (if not done already).
6. Select Clear Schedule or Reduce Capacity to open the Extra Schedule Options dialog box.
7. Select Clear Appointments to open the dialog box. You see the location details and it's status (Active or Inactive) at the top.
8. Select the appointment type that you want to clear from the Appointment Type drop-down menu (if necessary).
9. Select Single Day or Multiple Days. Then use the calendar icon to select the date (or start and end dates).
10. Select the start and end times you want to clear the appointment type. You see an Impact Info message how many appointments you plan to clear.
11. Select Clear Appointments. You see an appointments cleared message at the top of the screen.
12. Review the schedule on the calendar and check the date or dates you selected. You see details on the type of appointment and times that you cleared.