Manage schedules

As a location administrator, you can create schedules for a specific location and appointment type. The schedule can be used for a single day or within a fixed start and end date. Location administrators and location staff members can schedule and manage appointments, check-in participants, and process the appointment details.

You can also define the duration of each appointment type when you create a schedule and specify the days of the week when you can book appointments. You can determine if you want to conduct some of the appointments in-person and others over the phone. You can also schedule in-person appointments in advance or on-demand (as walk-in appointments).

• Create a schedule for a location
  As a location administrator, you can create schedules for a specific location and appointment type. But, your Oracle Customer Success manager sets up the location, type of schedules available, and the different types of appointments you can book.
• Edit a schedule for a location
  As a location administrator, you can edit a schedule at any time.
• View details on a schedule
  You can also view different types of previously created schedules by selecting the appointment type. You can also preview a schedule when you create or edit one.
• Change capacity on a schedule
  As a location administrator, you can change the capacity of a schedule for a particular day at any time. For example, you may need to remove a third shift if a location no longer includes enough staff to cover that time.
• Clear a schedule
  As a location administrator, you can clear appointment types from a schedule for a particular time frame. For example, you may need to do this if you know your location staff cannot arrive at the location on a certain date and time.
• Close a schedule
  As a location administrator, you can close a schedule at any time. For example, you may need close a schedule if you no longer want to perform a particular type of appointment there any longer.