Definitions in the sample topic workflow configuration

A sample topic workflow configuration is provided with Oracle Empirica Signal. To design a new topic workflow configuration, you can copy the sample and edit it. Use the information below as a guide when designing a new topic workflow configuration.

Basic configuration options

When you edit a topic workflow configuration you set these configuration options:

Option Definition

Name

Sample Topic Workflow Configuration

Description

Sample Topic Workflow Configuration

Allow topic to be visible to

( ) One and only one work team

(o) Zero, one or more work teams

Allow topic to be linked to

(o) Topics in any state

( ) Topics in final state

Allow addition of comments to

|x| Topics

|x| Attachments 

|x| Actions

Allow sources of attachments

|x| Application Data

|x| External URL

|x| External Document

|x| Note

Allow topic state closure only when all actions are completed

| | (cleared)

Allow action state closure only when attachments or comments are provided for action

| | (cleared)

Field definitions: topics

When you view existing fields, the Context column indicates whether a given field applies to topics, attachments, actions, or possibly to several of these contexts.

The sample topic workflow configuration defines the following fields for topics:

Column Name Display Name Format Filter Field

TOPIC_NAME

Topic name

String

No

TOPIC_DESCRIPTION

Topic description

String

No

CURRENT_STATE_ID

Current state

Integer

Yes

STATE_CHANGE_REASON

Reason for change

String

No

ASSIGNED_TO_USER_ID

Assigned to

Integer

Yes

SEARCH_KEYWORDS

Keywords

String

Yes

RESOLUTION

Resolution

String

No

RESOLUTION_DATE

Resolution date

Date

No

(This table presents a subset of the different attributes that can be set when you add or edit a field.)

Field definitions: actions

The sample topic workflow configuration includes the following fields for actions:

Column Name Display Name Format Filter Field

ACTION_NAME

Action name

String

No

ACTION_DESCRIPTION

Action description

String

No

ACTION_STATE_ID

Action state

Integer

Yes

ASSIGNED_TO_USER_ID

Assigned to

Integer

Yes

PLANNED_COMPL_DATE

Planned completion date

Date

No

ACTUAL_COMPL_DATE

Actual completion date

Date

No

Field definitions: attachments

The sample topic workflow configuration includes the following fields for attachments:

Column Name Display Name Format Filter Field

NAME

Attachment name

String

No

DESCRIPTION

Attachment description

String

No

URL_ADDRESS

URL address

String

No

FILE_NAME

File name

String

No

Topic states

The sample topic workflow configuration defines the following workflow states for topics:

Name Description Initial State Final State Next Possible States

Init

Initial state

Yes

No

Assigned, Closed, Escalated

Assigned

Actively being reviewed

No

No

Closed, Escalated

Escalated

Warrants further attention

No

No

Assigned, Closed

Closed

No further action needed or expected

No

Yes

Assigned

Topic field accessibility

The sample topic workflow configuration defines the level of user access to topic fields for a topic in each workflow state as follows:

Topic Field Column Name Init Assigned Escalated Closed

TOPIC_NAME

Required

Required

Required

Required

TOPIC_DESCRIPTION

Editable

Editable

Editable

Editable

CURRENT_STATE_ID

Editable

Editable

Editable

Editable

STATE_CHANGE_REASON

-- (Hidden)

Required

Required

Required

ASSIGNED_TO_USER_ID

Editable

Required

Required

Required

SEARCH_KEYWORDS

Editable

Editable

Editable

Editable

RESOLUTION

-- (Hidden)

-- (Hidden)

-- (Hidden)

Required

RESOLUTION_DATE

-- (Hidden)

-- (Hidden)

-- (Hidden)

Required

Action states

The sample topic workflow configuration defines the following workflow states for actions:

Name Description Initial State Final State Next Possible Action States

Init

Initial state

Yes

No

Closed

Closed

Action completed

No

Yes

 

Action field accessibility

The sample topic workflow configuration defines the level of user access to action fields for an action in each workflow state as follows:

Action Field Column Name Init Closed

ACTION_NAME

Required

Required

ACTION_DESCRIPTION

Editable

Editable

ACTION_STATE_ID

Editable

Editable

ASSIGNED_TO_USER_ID

Editable

Editable

PLANNED_COMPL_DATE

Editable

Editable

ACTUAL_COMPL_DATE

Editable

Editable

Attachment field accessibility

The sample topic workflow configuration defines the accessibility of attachment fields for each type of attachment as follows:

Field Name External URL Oracle Empirica Signal Result External Document Note

NAME

Required

Required

Required

Required

DESCRIPTION

Editable

Editable

Editable

Editable

URL_ADDRESS

Required

-- (Hidden)

-- (Hidden)

-- (Hidden)

FILE_NAME

-- (Hidden)

-- (Hidden)

Required

-- (Hidden)