Activate a mobile device and add first account

After an Oracle Health Immunization Management administrator adds your device to the main system, you can activate Oracle HIMCS Mobile and add your first account on your device to start creating and uploading patient records.

If more than one user shares your mobile device and needs to access Oracle HIMCS Mobile, you can add more accounts (unlimited) later as described in Add user accounts to Oracle HIMCS Mobile.

Prerequisites

• Use an Android mobile device (6.0 or later).
• Know the contact information (phone, email) of the Oracle Health Immunization Management administrator to exchange information about identification and activation codes. You also need to supply your contact information to the administrator.
• Establish an internet connection to download Oracle Health Immunization Management Cloud Service (Oracle HIMCS) Mobile from the Google Play Store and install it. You must maintain a connection to activate the app.
• Request that administrators add your healthcare worker user account to the main Oracle Health Immunization Management system to get your Support ID. You need to enter your Support ID to add your account to Oracle HIMCS Mobile to avoid errors when you upload patient records you create. (Otherwise, administrators need to correct the Support ID in the main system for every record you create before the system can accept the record.)

Note:

Your administrator can add your device to the main system and activate it for you. If you want your administrator to activate your device and add your first account, contact your administrator.

To activate your mobile device and start using Oracle HIMCS Mobile:

1. Open the app on your device, review the license agreement, and select Accept and Continue.
2. Select the country where you plan to use the application from the Country drop-down menu. (For example, select Senegal.)
3. Write down the Installation ID shown on the screen. (If you plan to share your device, you need to know this ID to add additional users.)
4. Contact your administrator and provide the installation ID of your device (if not done already). To enhance security, call your administrator to give the information verbally. Or, send it in an encrypted text or email (such as Signal or WhatsApp). Select Next.

   Note:

   After your administrator adds your device to the main system, you can also ask for your Support ID and activation code of a web address or QR code (if you did not receive it yet). You need to enter it to complete the following steps. For more details the Support ID and activation code, see Add a mobile device to the main system.
5. Enter your account details (if entering the first account). These include: Support ID, First Name, Last Name, PIN (up to three digits), and Confirm PIN. Then select Sign In. You see a message to activate your device (if not activated). It also indicates the number of records (if any) stored on the device.

   Note:

   If you do not know your Support ID, ask your administrator to find it for you through Administrator > View All Users in Oracle Health Immunization Management. The administrator can search for your account in the main system and locate your Support Identifier in the account details. Do not enter an invalid Support ID. But, if you add and upload patient records with an invalid Support ID by mistake, your administrator must correct it in every uploaded record before the system can add it to the patient records. For more details on editing uploaded records, see Manage Oracle HIMCS Mobile uploaded records.
6. Select Get Access Code. Your administrator may send you the code in an email or text. Check your email or phone for a message that includes the access code as a URL address or QR code. If you cannot locate the code, contact your administrator.
7. Select Enter URL Address or Scan QR Code depending on how you want to enter your access code.
8. Do one of the following:
   • If you selected Enter URL Address, copy and paste the web address your administrator gave you or manually enter it in the URL field.
   • If you selected Scan QR Code, scan the QR code your administrator gave you.
9. Select Done. You see a confirmation message that you activated your device.

   Note:

   If the access code for a mobile device expires or you deactivate your device, the next time you try to upload a new record, you see an "Access code expired" message. (The device also shows a status of Inactive in the Upload Records tab.) You or an administrator needs to renew your access code in the main Oracle Health Immunization Management system. You can then reactive your device by entering the new access code (web address or QR code).

You can now use Oracle HIMCS Mobile to add patient vaccination records with when online or offline. When offline, the app securely stores the record until it establishes a connection with the internet. Once connected, it automatically uploads the record. For more details, see Add patient records through Oracle HIMCS Mobile. If you need to add more users to the mobile app because you share a device, see Add user accounts to Oracle HIMCS Mobile.