Add a system administrator or Help Desk agent

Only a system administrator can add other system administrators and Help Desk agents. You can add these types of users at any time.

Note:

To upload user or location data in bulk, see Upload data on patients, groups, locations, or users in bulk instead of this procedure.

To add a system administrator or Help Desk agent:

1. Select the Administration tab from the banner.
2. Below the Administration heading, click View All Users.
3. Perform one of the following tasks:
   • If the person is a member of the Help Desk, select Add Help Desk Agent.
   • If the person is an administrator, select Add System Administrator.
4. In the Add User dialog box, enter the email address for the user and select Next.
5. Enter the first name (required), middle name, and last name (required) of the user in the appropriate fields.
6. From the Language drop-down menu, select the language you want the user to see when they sign in to Oracle Health Immunization Management (for example, English or French).

   Note:

   After setting a language for a user, that user only sees Oracle Health Immunization Management in English or French after signing in (depending on what you selected). If you selected another language (for example, Spanish, Simplified Chinese, or Korean), the user only sees the Oracle Health Immunization Management Patient Portal interface and surveys in the language you selected. The Oracle Health Immunization Management interface remains in English (or French).
7. Select Add User. Within minutes, that user receives a Welcome email message with details to activate their Oracle Health Immunization Management account.