Send a Health Record from Patient Portal

You can share all or part of a health record with a provider or another person through email. This Consolidated Clinical Document Architecture (C-CDA) record is usually sent to physicians or specialists at a different hospital to give them a complete understanding of current health and health history. 

Note:

This file might contain sensitive personal health information. Be careful where you save and store your personal details, and share it with only people you trust.

To send a health record using secure messaging:

1. If you manage multiple connected health profiles, optionally switch to a different health profile.
2. From the navigation menu, select Share Record.
3. Select Email.
4. Select the file size:
   1. Single visit: Select one visit to send::
      1. Select the Select Visit button.
      2. Optionally, filter and sort the list of visits.
      3. Select the visit you want to send.
   2. Entire record: Send your entire record.
5. Select Email Record to email the file using secure messaging.
6. Enter or select the email address where you want to send your record. Records sent to email addresses that end in direct.com use enhanced security. Other types of email addresses use standard security.

   Note:

   • This file may contain sensitive personal health information. Be careful when sending your personal details, and share it with only people you trust.
   • Contact your provider to ask whether they have a Direct email address.
   • Direct email addresses are different from standard email addresses and are used by providers to securely send and receive encrypted health information.
7. Select Continue.
   The New Message page is displayed.
8. Enter a brief message to include with the file.
9. Select Return Contact Method to enter a phone number and email address where you want the recipient to respond.
10. Optionally, select Edit to make any changes or select a different date range.
11. Select Send.

The Today dashboard opens and a success message is displayed at the bottom of the page. An XML and PDF file are sent to the email address you entered.