Task Processing Performance

The Task Processing Performance reporting view allows users to monitor task-processing performance for an individual claim or to review average task timings for all claims processed on the current day.

Reporting Fields View

This topic describes the fields that are available in the Task Processing Performance reporting view.

Table 1. Task Processing Performance Fields

Field	Description	Searchable
ID	Unique identifier of the task.	No
Status	Current status of the task.	Yes
Task Type	Type/category of the task.	Yes
Claim Code	Business identifier of the claim associated with the task.	Yes
Claim Creation Time	Date and time when the claim was created.	No
Task Creation Time	Date and time when the task was created.	Yes
Task Process Start Time	Date and time when task processing started.	No
Task Process Stop Time	Date and time when task processing stopped.	No
Process Start Interval in Milliseconds	Time in milliseconds between the claim creation time and the task process start time.	No
Process Elapsed Interval in Milliseconds	Time in milliseconds between the task process start time and the task process stop time.	No

Authorization

• To retrieve data for this report, the user must have a grant to access the view CLA_REP_CLAIM_TASK_PERFORMANCE_VW.