Work in the Query List

The Query List allows you to manage all of the queries in a study, all in one place.

The actions you can perform in the Query List depend on your permissions. For more information, see Descriptions of permissions in Clinical One.
  1. Access the Query List in the study mode you need to work in. For step-by-step instructions, see Access the Query List.
  2. Filter your query list as needed. For more information on how to perform this task, see Filter the Query List.
  3. Locate the query you want to manage and select the Actions to the right of your query. Depending on the status of the query, the following options are available:

    Note:

    When working in the Closed view, every query displays a View button instead of the Actions button. Select View to go to a query's details and history. For more information, see Explore a query's details and history.

    Table 5-6 Query statuses and actions

    Query status Available actions
    Answered
    • View Query: takes you to the query's details and history page.
    • Re-open: re-open the query if additional information is required.
    • Close: marks the query as Closed, indicating no further information is necessary.
    Candidate
    • View Query: takes you to the query's details and history page.
    • Open: marks the candidate question as having been opened, making it visible to site users.
    • Delete: deletes the candidate query.
    Opened
    • View Query: takes you to the query's details and history page.
    • Close: marks the query as Closed, indicating no further information is necessary.
    Deleted
    • View: takes you to the query's details and history page.
  4. When you close or delete a query, or decide to open a candidate query, you are prompted to type a justification.
    1. On the new dialog, enter your comment and select Submit.
    2. You may also select Cancel to start again.