2 Work with the Dashboard

The dashboard is the first page you see after you log in to Retail Digital Commerce. It allows you to navigate to the different functional areas of the administration interface.

Use the icons in the left pane to navigate to the functional areas described below:

  • Catalog: Manage products and SKUs.
  • Marketing: Create promotions and target content to specific audiences.
  • Design: Change the layout and other design elements of your store.
  • Media: Manage your catalog images.
  • Search: Manage your store’s catalog search features.
  • Accounts: Create and manage accounts and contacts for a store that is used for account-based commerce. Note that these features may not be available in your environment.
  • Settings: Configure other features your store supports, for example shopper profiles and emails.
  • Reports: View report data for your store.
  • Service Operations: View messages about webhook status (webhooks are used to transmit data related to store activities. For more information, see Use Webhooks).
  • Publishing: Push new content and other changes to your storefront.

If options you are expecting to see do not appear, the role assigned to your profile may not have access to them. Refer to Understand Role-based Access Control for more information.

The dropdown list in the main area of the page shows the name of the store you are working on (in the illustration, Commerce Site). If you have set up more than one store, you can use the dropdown list to switch to a different store. See Run Multiple Stores from One Retail Digital Commerce Cloud Instance.

The dashboard also contains the following elements:

  • Reports for orders, gross revenue, and site visits over the last seven days. The data applies to store whose name is showing at the top of the report display.
  • The most recent Retail Digital Commerce blog posts.
  • Links to documentation and training videos.
  • The Retail Digital Commerce version running in your environment.

View Reports

The dashboard automatically displays a snapshot of report data for orders, gross revenue, and site visits.

The data applies to the store whose name is showing at the top of the display. Click the arrow under any report to switch the view. Click View Full Report to display the report on the Reports page.

You can access more reports through the Reports icon.

For more information, see the Oracle Retail Digital Commerce Reports User Guide on Oracle Help Center.

Find Documentation

You can access product documentation from the administration interface dashboard.

Click How Do I? to view the documentation or click Videos and Tutorials to view a list of available training videos.

You can also access the Retail Digital Commerce documentation on Oracle Help Center.

Enter Basic Store Information

You must enter basic information about your store before you perform any other setup steps.

In some cases, you will not be able to change basic store information after you enter it.

To enter the basic information for your store:

  1. Log into the administration interface at the URL provided to you by Oracle. Typically you would use the administration interface in your test environment for this task. For more information, see the Become Familiar with the Administration Interface section in the Oracle Retail Digital Commerce Service Administrator Action List on Oracle Help Center.
  2. Click the Settings icon.
  3. Select Setup.
  4. If your Commerce instance runs multiple sites (stores), pick a site to configure from the list that appears above the settings list. See Run Multiple Stores from One Retail Digital Commerce Instance for more information.
  5. Click the General tab.
  6. In the Site Title field, enter the value you want to use for the HTML <title> tag of your store’s home page. This value is typically used by search engines as the title that appears for your store in a list of search results. It is also visible to shoppers in a number of places, for example in browser tabs, and it is offered to them as the default text for bookmarks.
  7. In the Site Base URL field, enter your production store’s base URL. You do not need to include the protocol (HTTP or HTTPS) in the URL. If you do, it will be stripped off when you save the settings. The actual protocol used will always be HTTPS, regardless of what you specify. So, for example, if you enter www.examplestore.com in the Site Base URL field, the actual base URL for the site is https://www.examplestore.com. See Understand the Site Base URL for more information.
  8. On the Location tab, fill in the following fields:
    • Default Time Zone
    • Site Time Zone
    • Store Default Language
    • Additional Store Languages
    • Reporting Currency

    Important:

    Do not change your store’s default language once you set it, especially if you have already created catalog items such as products, SKUs, and collections. See Localize Your Store for more information.

    You do not have to select a default language for the administration interface. The administration interface automatically displays in your browser’s preferred language, provided it is a language that Retail Digital Commerce supports. See Languages Supported by the Storefront for more information.

    Once you add additional store languages, a Content Language dropdown appears at the top of the administration interface, next to the Preview button. Use this dropdown to select an additional language when you translate your store text.

  9. On the URL Patterns tab, customize the URL pattern for your store’s product and collection pages. See Configure URL Patterns for more information.

Understand the Site Base URL

Each site running on your Commerce instance must have a different base URL. The site base URL setting is used as the prefix for all of the site’s URLs. For example, if a site’s base URL is https://www.examplestore.com, the URL for a specific product might be https://www.examplestore.com/cowboy-shirt/product/prod10002.

If your Commerce instance runs multiple sites, there are several strategies available for using site base URLs to distinguish between sites:

  • Use unique domain names. For example, www.shoestore.com and www.glovestore.com.
  • Use unique top-level domains. In particular, country-code top-level domains are often used to distinguish country stores. For example, www.examplestore.fr and www.examplestore.it.
  • Use unique subdomains. For example, shoestore.examplestore.com and glovestore.examplestore.com, or fr.examplestore.com and it.examplestore.com.
  • Use unique pathnames. This approach uses context roots (subdirectories) to distinguish sites. For example, www.examplestore.com/shoes and www.examplestore.com/gloves, or www.examplestore.com/fr and www.examplestore.com/it.

If your site uses the subdirectory structure for the base URL, and a shopper with items in their cart switches from one site to another site with the same base URL, if those items are available for sale on the site they switch to, those particular items will remain in the cart. Any items not available for sale on the site the shopper switches to will be removed from the cart.

Define Additional Store Settings

As described in the previous section, the Setup page contains some required values you must specify before you start development on your store. The page also contains some general settings that are optional or can be specified later in the development process. These additional settings are described below.

  • Favicon: Optional. Select an image to use as the favorite or shortcut icon for your site’s pages. Browsers display this image in a number of places, for example in a bookmark list.
  • No-Image Image: Optional. Select the default image to use for any product if no other image is available.
  • Theme: Optional. Select a theme for this site. If your Retail Digital Commerce instance includes multiple sites, you can select a different theme for each site. See Run Multiple Stores from One Retail Digital Commerce Instance for more information about creating and configuring multiple sites. See Customize Your Store’s Design Theme for more information about themes.
  • Default catalog: Optional. If you create multiple catalogs, select a default catalog for the site. By default, the value of this setting is the default catalog, called Product Catalog. For more information, see Manage Your Catalog.
  • Make Default Site: Optional. If your Commerce instance includes multiple sites, select the Make Default Site checkbox to make the current site the default. See Run Multiple Stores from One Retail Digital Commerce Instance for more information about creating and configuring multiple sites.
  • Location tab: Default Price Group and Additional Price Groups (optional).

Retail Digital Commerce uses price groups to manage and display prices in different currencies. Your Oracle Commerce instance comes with one configured price group, whose currency is US Dollars. If you want to display prices in other currencies, you must create new price groups, one for each currency. See Configure Price Groups for more information.

Important:

Price groups you add to the Additional Price Groups field can be seen and selected by all shoppers who visit your store. If your store uses account-based commerce, do not select price groups that are associated with accounts in the Additional Price Groups field. Prices associated with specific accounts should be seen only by logged-in contacts from those accounts. See Configure Business Accounts for more information.