8 Ready to Receive
Purpose: Use this screen to review ship-for-pickup orders that have been received from their sourcing locations, and to select an order to begin the receiving process.
Which orders are displayed? This screen displays all ship-for-pickup orders that have been shipped to your current store location from their sourcing locations, and have not yet been marked as received. If there are more than 100 shipped ship-for-pickup orders, the first 100 orders are displayed, and a message indicates that there are additional orders. You can use the Search Options to restrict the displayed orders.
Additional order lines for displayed orders? If your organization supports it, the displayed orders might include additional order lines that are not ready for receiving. These order lines are not displayed here or included in the order line totals. For example, if items on the order are shipped from two different sourcing locations, or if one of the items is available at your current store location, only the items that have been shipped are available for receiving. In this situation, the number of order lines displayed here includes only order lines that have been shipped to your current store location.
If you advance to a different screen and then return to this screen, the list of shipped ship-for-pickup orders is refreshed: any newly shipped ship-for-pickup orders are added, and orders that have been received, rejected, or canceled are removed.
Selecting an order for receiving: Highlight an order and select Begin Receiving to advance to the Receive Order screen.
How to display this screen: Select Ready to Receive (
).
Fields at this screen:
-
For each order displayed on the screen:
-
Order ID, preceded by the icon (
) indicating if the carrier on the order
is flagged as an express shipper, and followed by an indicator if
the order is Under Review -
Note:
The date and time, order ID, customer, and request ID are listed under Date and Details when you are using a small screen, such as a mobile device or phone. -
Fulfillment Type of Ship for Pickup.
-
Lines: The number of lines that are ready to receive.
-
-
Scan Order to Begin Receiving: Optionally, use this field at the bottom of the screen to enter or scan an order number to receive and advance to the Receive Order screen, where you can confirm receipt of the order. Typically, you can scan the barcode that is printed on Pack Slip. Note that this option is available only if you haven’t highlighted an order displayed in the list.
More information: See Store Connect Overview for background on processing ship-for-pickup orders in Store Connect.
Options at this screen:
| Option | Procedure |
|---|---|
| Search for an order, or limit the results to certain orders |
Use the Search Options, available by clicking the magnifying glass icon ( |
| Scan an order to begin receiving |
Use the Scan Order to Begin Receiving option at the bottom of the screen to select an order for receiving at your current location. If you receive a pack slip for a ship-for-pickup order, you can scan the barcode on the pack slip to advance to the Receive Order screen, where you can confirm receipt of the order. Not case-sensitive; AB123 and ab123 are both matches. This option is available only if you haven’t highlighted an order from the list. Also, you can scan an order number only if it is included in the list of displayed orders. If your scan doesn’t match, you can use the Search Options to limit the displayed orders to a smaller list that includes the order. |
| Select an order to begin receiving |
Select an order and select Begin Receiving to advance to the Receive Order screen, where you can confirm receipt of the order. Error message? A message indicates if the status of the order selected for receiving has changed since the screen displayed the list of orders, and the order is no longer eligible for receiving. |
| Select an order to view it and optionally update it (begin receiving, view packing documents, view order history, or reject) |
Select an order and click View to advance to the View Order screen. |
| Select an order to view order history |
Select an order and click View Order History from More Options ( |
| Reject an order |
Reject order? You might reject any order if it was damaged in shipping or the wrong items were sent. What happens when you reject: When you reject a ship-for-pickup order that has been shipped to your current store location, Order Broker sees if there is another sourcing location that can ship the order to your location. How to reject: Select an order
and select Reject Order from More Options ( Cancel? You can’t cancel an order at this screen. If the customer no longer wants to pick up the order, you can first receive the order, and then cancel it instead of confirming pickup. A message indicates if the status of the order has changed since the screen displayed the list of orders. |
| Additional tasks |
Select the Tasks icon ( These options are also available
by opening the Menu option ( |
) or putting the cursor in the 
) to
advance to the 
) to open a drawer on the left that displays a
list of options. See 
).