Completed Order Private Data Purge History

Purpose: Use the Completed Order Private Data Purge History screen to review the completed order data purge jobs that have taken place or the one that is currently running, if any.

For more information: See Completed Order Private Data Purge for an overview on the email notifications process and background information.

How to display this screen: Click the history icon (Illustrates the history icon.) next to the Completed Order Private Data Purge entry at the View Active Schedules screen.

Note:

  • Only users with View Active Schedules authority can display this screen. See the Role Wizard for more information.
  • History is retained for the number of days specified in the Job History retention setting at the Tenant-Admin screen.

Options at this screen

Option Procedure
Search for a daily cleanup process

Use the Job Number, Start Date, or Status fields to restrict the displayed jobs to those that match your entries and click Search:

  • Job Number = Optionally, enter an job ID number to display this job only.
  • Start Date = Optionally, enter a date to display jobs that took place on that date.
  • Status = Optionally, select a status of:
    • Error to display a job that ended in error.
    • Running to display a job that is currently running for the system.
    • Failed to display jobs that included any records in error.
    • Success to display jobs that completed without any errors.

      Note:

      You cannot select a status of Paused; however, a job stays in this status only briefly when it switches to another server to complete running.
Understand general errors

If an error occurred for a process itself, it is displayed in the Error field.

Fields on this screen

Field Description
Search fields
Job Number

A unique ID number assigned by Order Broker to identify a job.

Note: A job is associated with a single job number, regardless of whether Order Broker breaks it out into multiple batches for processing.

Start Date

The date and time when the job started.

Status

Optionally, select a status from the drop down list and click Search to display jobs that are currently in that status. Possible statuses are:

  • Error (Illustrates the red X icon.): The entire job failed.
  • Rejected (Illustrates the rejected icon.): The job was rejected because another instance of the job was in process.
  • Running (Illustrates the running man icon.): The job is currently running.
  • Success (Illustrates the green check icon.): The job ran successfully, even if one or more individual records failed.

    Note:

    You can select a status of Paused; however, a job stays in this status only briefly when it switches to another server to complete running, and then Order Broker restarts it automatically.
Results fields:
Job Number

A unique ID number assigned by Order Broker to identify a job.

Note: A job is associated with a single job number, regardless of whether Order Broker breaks it out into multiple batches for processing.

Start Date

The date and time when the job started.

End Date

The date and time when the job ended.

Duration

The amount of time it took for the job to run. HH:MM:SS format, but displayed in MM:SS format if the job took less than an hour.

Submitted By

Indicates how the job was submitted. Set to the user ID of the user who submitted the job, set to SYSTEM if it ran as scheduled, or set to the client ID used to authenticate the run job API request message.

Status

Indicates the result of the job:

  • A green check(Illustrates the green check icon.) indicates that the job was successful, even if one or more individual records failed.

    Note:

    The green check is also displayed if there were no records to process.
  • A red X (Illustrates the red X icon.) indicates that an error occurred and the job failed.
  • A yellow triangle (Illustrates the rejected icon.) indicates that the job was rejected because another instance of the job was already running.
  • A running man (Illustrates the running man icon.) indicates that the job is currently running.
  • A pause icon (Illustrates the pause icon.) indicates that the job has paused briefly while it switches to another server to finish running. This status might be displayed only briefly.
Error

Error message, if any. For example, a message is written when the job status is reset, for example: Running job status was reset by user SYSTEM on 11/28/2021 04:29 PM. Up to 255 positions.

See Email Notifications for background and troubleshooting information.