Auto Cancel Unclaimed Pickup Orders History
Purpose: Use the Auto Cancel Unclaimed Pickup Orders History screen to review the auto cancel unclaimed pickup orders jobs that have taken place or the one that is currently running, if any.
Used for the Routing Engine module.
For more information: See Auto Cancel Unclaimed Pickup Orders for an overview on the automatic cancellation process and background information.
How to display this screen: Click the history icon () next to the Auto Cancel Unclaimed Pickup Orders entry for a system at the View Active Schedules screen.
Note:
- Available if Use Routing Engine is selected at the Tenant screen. Only users with View Active Schedules authority can display this screen. See the Role Wizard for more information.
- Available only if the Auto Cancel Unclaimed Pickup Orders schedule is currently enabled, or if there are any auto cancel unclaimed pickup order records that have not been purged.
- History is retained for the number of days specified in the Job History retention setting at the Tenant-Admin screen.
Options at this screen
Option | Procedure |
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Search for an auto-cancel process |
Use the Job Number, Start Date, or Status fields to restrict the displayed jobs to those that match your entries and click Search:
|
Understand general errors |
If an error occurred for a process itself, it is displayed in the Error field. |
Fields on this screen
Field | Description |
---|---|
Search fields | |
Job Number |
A unique ID number assigned by Order Broker to identify a job. Note: A job is associated with a single job number, regardless of whether Order Broker breaks it out into multiple batches for processing. |
Start Date |
The date and time when the job started. |
Status |
Optionally, select a status from the drop down list and click Search to display jobs that are currently in that status. Possible statuses are:
|
Results fields: | |
Job Number |
A unique ID number assigned by Order Broker to identify a job. Note: A job is associated with a single job number, regardless of whether Order Broker breaks it out into multiple batches for processing. |
Start Date |
The date and time when the job started. |
End Date |
The date and time when the job ended. |
Duration |
The amount of time it took for the job to run. HH:MM:SS format, but displayed in MM:SS format if the job took less than an hour. |
Submitted By |
Indicates how the job was submitted. This could be the ID of the user who submitted or scheduled the process, or the client ID used to authenticate the run job API request message. SYSTEM is displayed here if the job ran successfully through a schedule; however, if a scheduled job was rejected, the ID of the user who scheduled the job is displayed. |
Status |
Indicates the result of the job:
|
Error |
Error message, if any. For example, a message is written when the job status is reset, for example: Running job status was reset by user SYSTEM on 11/28/2021 04:29 PM. Up to 255 positions. See Auto Cancel Unclaimed Pickup Orders for background and troubleshooting information. |