Weekly Emails

The weekly email is delivered to customers each week as part of the EV Charging Coach V3 email program. It provides EV charging and energy use insights, as well as tips to help the customer save money. Customers begin receiving the weekly email after they receive their three introduction emails, and they do not receive the weekly email in weeks when they receive the post bill report email.

The weekly email includes these modules, in order:

1. EV Charging Coach Subject Lines and Preview Text
2. Email Header
3. EV Hero Module
4. TOU Transition Module

   This module is included in the weekly email on weeks before and after a TOU rate change, using either the pre-transition state or the post-transition state.

5. EV Weekly Main Insight Module
6. TOU 101 Module
7. TOU Hourly Usage Module
8. TOU Peak Period Disaggregation Module
9. TOU Tips Module
10. Email Footer