If the interface encounters a soft hang, replumb the device. For instructions, refer to the Oracle Solaris ipadm (1M) man page (https://docs.oracle.com/cd/E36784_01/html/E36871/makehtml-id-7.html#scrolltoc).
If the interface encounters a hard hang, reboot the server.
If the interface encounters an additional hard hang, capture the trace information by using the dtrace command.
For example:
# dtrace -F -m 'mlxne{trace(timestamp)}' >/tmp/dtrace.out
For more information, refer to the Oracle Solaris dtrace(1M) man page (https://docs.oracle.com/cd/E36784_01/html/E36871/makehtml-id-7.html#scrolltoc).
If the server is panicked, retrieve the crash dump in /var/crash.
If the interface encountered a hard hang or a panic, file a CR at My Oracle Support.
Attach the last page of the dtrace command output or the crash dump file to the CR.
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