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Oracle® Exadata Storage Server X7-2 EF and HC Installation Guide

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Updated: November 2018
 
 

Resources for Troubleshooting and Diagnostics

For server information about troubleshooting hardware faults, refer to Troubleshooting and Diagnostics in Oracle Exadata Storage Server X7-2 EF and HC Service Manual.

You can access knowledge articles, white papers, and product updates from the My Oracle Support web site at https://support.oracle.com.

The following table lists diagnostic and troubleshooting resources that can assist you with resolving server issues.

Description
Reference Link
  • x86 servers diagnostics

  • Runtime and firmware-based tests

  • Oracle ILOM procedures

  • UEFI diagnostics tests to exercise the system and isolate subtle and intermittent hardware-related problems

Oracle x86 Servers Diagnostics and Troubleshooting Guide for Oracle x86 Servers With Oracle ILOM 4.0.x at http://www.oracle.com/goto/x86admindiag/docs
  • Administrative information for the Oracle X7 series servers

  • Oracle ILOM system event log (SEL) that identifies the possible source of a problem

Oracle X7 Series Servers Administration Guide at http://www.oracle.com/goto/x86admindiag/docs
  • Troubleshooting front and back panel status indicators

  • Managing server hardware faults using the Oracle ILOM Fault Management Shell