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This section describes configuring commands in the File menu for sending email, fax, or page messages. It also describes how the Send commands in the File application-level menu are configured. These commands are used for sending email, fax, or page messages.
End users must have communications profiles available to choose from, if they are sending email or fax messages. End users must also have communications templates defined. For more information about end user operations, see:
For more information about drivers and profiles, see Configuring Communications Drivers and Profiles.
These menu items invoke Siebel Tools commands that in turn invoke the SendCommunication method of the Communications Client business service—each with a different setting for the method argument CommType:
The Send Page command offers similar functionality to the other Send commands, but uses the Page Manager server component, rather than Communications Server. For more information, see Server Components for Communications Server.
The communications configurations provided by Siebel Systems include commands for choosing communications toolbar buttons for the business service methods Send Email, Send Fax, and Send Page commands. These commands invoke the same business service methods mentioned above. They do not, however, affect the Send commands in the File application-level menu.
|Siebel Communications Server Administration Guide|