A - B - C - D - E - F - G - H - I - L - M - N - O - P - Q - R - S - T - U - V - W

A

account

price list, associating with an account   1

products, indicating which can be ordered   1

tax list, associating with an account   1

accounts administration

available credit, setting for an account   1

price list, associating with an account   1

products, indicated which to audit   1

products, indicating which an account can order   1

tasks, list of   1

tax list, associating with an account   1

activities

visit activities, beginning   1

visit activities, ending   1

administration screens

See Overview of Siebel Handheld Administration Screens

applet classes

Siebel eConsumer Goods   1

Applet print tag   1

applets

default behavior, overriding   1

form applets, designing   1

list applets, designing   1

multiple-applet views, toggling between   1

print applets, designing   1

Print buttons, configuring   1

printing, configuring   1

screen allocation   1

toggling between   1

URLs in applet fields   1

Application Administration view   1

application memory, increasing   1

application-level menu

about   1

architecture

five layers described   1

asterisk (*)

meaning in forms and applets   1

audit

products, indicating which to audit   1

audit trail

obtaining audit trail for synchronization sessions   1

auto pop-up list

about using   1

automatic backup

after synchronization   1


Back to top


B

Back button, about   1

backing up data

about and restoring   1

automatic backup after synchronization   1

restoring data from a backup   1

troubleshooting   1

backups

about   1

database backup parameters, editing   1

external media, backing up to   1

restoring from   1

user database backups, about enabling   1

Barcode Administration screen   1

barcode scanning

views, enabling for   1

barcode settings, administering

barcode definition, creating   1

barcode definition, process of creating   1

barcode scanning, enabling   1

barcode, administering

about   1

barcode definition, creating   1

barcode scanning, enabling views for   1

new barcode definitions, creating   1

billings, reviewing   1

business component classes

list of component classes   1

business components

list of supported components   1

synchronization conflicts, obtaining information   1

business object declarations

setting PDQ examples   1

business object filters

stand-alone deployments   1

business scenario   1

buttons

about and behavior   1


Back to top


C

calendar

about customizing   1

Cancel button

Invoice Line Items view, about   1

Invoice Line Items view, default behavior   1

case pack, defining   1

Cell print tag   1

client

installation, troubleshooting backup and restore   1

performance troubleshooting   1

collect payments, reviewing outstanding   1

columns, working with   1

Comment print tag   1

CompactFlash card

backing up to   1

Siebel Handheld application, setting installation on   1

Companion Sync

caution, about synchronization failing   1

server, described   1

component level settings, configuring   1

configuring

Siebel Handheld client   1

Web Client and Handheld Client, differences in configuring   1

conflicts

See Preventing Synchronization Transaction Conflicts with Siebel Handheld

credit

available credit, setting for an account   1

Credit button, about   1

cycle count, performing   1


Back to top


D

data

automatic backup after synchronization   1

backing up, about and restoring   1

columns, working with   1

Direct Server Synchronization, using with handheld client   1

entering, about   1

exporting   1

Find, about using   1

queries, about   1

queries, creating/executing/refining a query   1

restoring data from a backup   1

Siebel Handheld Synchronization, using with handheld client   1

synchronizing data, about   1

data filtering

business object declaration examples   1

business object filters, general and default   1

developing data filters, steps   1

popup visibility, overriding   1

stand-alone deployments   1

visibility, designating   1

database

backup, restoring from   1

database backup parameters, editing   1

external media, backing up to   1

user database backups, about enabling   1

database backups

about and restoring   1

automatic backup after synchronization   1

restoring data from a backup   1

troubleshooting   1

default sync filters, about   1

Delivery button

Invoice Line Items view, about   1

Invoice Line Items view, default behavior   1

deploying

CompactFlash card, setting handheld application installation on   1

DSS components, using Siebel Server installer   1

external media, installing handheld application from   1

multiple synchronization servers   1

optimizing server process management   1

patches, deploying with Direct Server Sync   1

patches, distributing   1

patches, downloading   1

print templates, installing   1

server installation, server topology overview   1

server installation, support of Siebel Handheld Client   1

server logging levels, configuring   1

setup.ini file, editing   1

Siebel Handheld application, process of installing   1

Siebel Handheld Client, issues and validation   1

Siebel Handheld Direct Server Sync, server installation process   1

stand-alone installer, creating   1

synchronization performance and scalability   1

synchronization security   1

SynchURL, changing on handheld device   1

user database backups, enabling   1

deposit, recording   1

diagnostics

enabling SQLTrace   1

Direct Server Sync

architecture   1

deploying, about   1

described   1

optimizing server process management   1

patches, deploying using   1

Direct Server Sync by Means of Proxy   1

Direct Server Sync deployments

stand-alone deployments   1

Direct Server Synchronization

checklist, using to troubleshoot   1

handheld application, using to install   1

handheld client, using with   1

log files, using for troubleshooting   1

network performance, troubleshooting   1

server performance, troubleshooting   1

direct synchronization server, described   1

Divider print tag   1

document ID mask, creating   1

documents, defining   1

downloading patches   1

drilldowns, about   1

drilling down, about   1

DSS components

using Siebel Server installer   1

dynamic drilldown, about   1

dynamic hyperlink, about   1


Back to top


E

ellipsis, and expandable fields   1

end user error messages

See End User Error Messages

EndofLine print tag   1

error messages

See End User Error Messages

errors

error data, accessing   1

error details, obtaining from synchronization session   1

general synchronization errors   1

synchronization transaction conflicts   1

exporting data   1

extended insert processing

about and synchronization   1

extended pick processing

about and synchronization   1

enabling   1

processing settings, recommended   1

external media

backing up to   1

Siebel Handheld application, installing from   1

stand-alone installer, creating   1


Back to top


F

features, new   1

Find

about using   1

Footer print tag   1

form applets, configuring

about   1

designing, about   1

group boxes, about   1

labels, about   1

layout sequence   1

Format print tag   1


Back to top


G

general sync filters, about   1

GetCount print tag   1

GetDate print tag   1

GetField print tag   1

GetRegistry print tag   1

GetTime print tag   1

GetTotal print tag   1

GotoView method, using   1

group boxes

about configuring   1

guidelines

Siebel Handheld client, configuration guidelines   1


Back to top


H

handheld device logs

list of log files   1

synchronization errors, logging   1

handheld interface

See Components of the Siebel Handheld Interface

handheld synchronization

See About Siebel Handheld Synchronization Performance and Scalability

Header print tag   1

History button, about   1

Home Page applet, using   1

hyperlinks, about   1


Back to top


I

Insert Payment Record button, about   1

Insert Record button, about   1

installing

client installation, backup, and restore troubleshooting   1

CompactFlash card, setting handheld application installation on   1

Direct Server Sync checklist, using   1

Direct Server Sync, using to install handheld application   1

external media, installing handheld application from   1

patches, deploying with Direct Server Sync   1

patches, distributing   1

patches, downloading   1

reinstalling the handheld application   1

resynchronization problems   1

Siebel Handheld application, editing setup.ini file   1

Siebel Handheld application, process of installing   1

software on handheld. about   1

stand-alone installer, creating   1

synchronization, about problems caused by   1

SyncURL, changing on handheld device   1

uninstalling handheld application   1

upgrade, preparing from a previous release   1

user database backups, enabling   1

interface

application-level menu   1

components, about and diagram   1

expandable fields   1

Minimize button   1

More Info view, navigation level   1

Queries drop-down list   1

screens menu, about   1

screens menu, navigation level   1

Show drop-down list, about   1

Show drop-down list, navigation level   1

Siebel toolbar, about   1

Siebel toolbar, customizing   1

status bar   1

toggling between applets   1

URLs in applet fields   1

inventory

cycle count, doing   1

locations, setting up   1

reconciliation, viewing   1

van, creating an inventory location for   1

Invoice button, about   1

Invoice Line Items view

buttons (table)   1

buttons, default behavior (table)   1

invoices, reviewing outstanding   1


Back to top


L

labels, about configuring   1

list applets, configuring

about   1

designing, about   1

recommended strategy   1

log files

Direct Server Sync logs, using for troubleshooting   1

handheld device logs, using for troubleshooting   1


Back to top


M

MarginBottom parameter   1

MarginLeft parameter   1

MarginRight parameter   1

MarginTop parameter   1

Maximize Minimize Applet button

about   1

media

backing up to external media   1

Siebel Handheld application, installing from external media   1

stand-alone installer, creating   1

memory, increasing   1

menu bar, about   1

Minimize button, about   1

More Info View

navigation level   1

multiple synchronization servers   1

Multi-Value Group applet, support of   1


Back to top


N

naming conventions, about   1

network performance, about   1

new features   1


Back to top


O

Open button, about   1

Order Line Items view buttons (table)   1

OverridePopupVisibility

note, if used   1


Back to top


P

Page Break print tag   1

Paid button, about   1

PaperHeight parameter   1

PaperSize parameter   1

PaperWidth parameter   1

parent form applet, about   1

patches

Direct Server Sync, deploying using   1

distributing   1

downloading to the handheld device   1

Pay button

Invoice Line Items view, about   1

Invoice Line Items view, default behavior   1

PDQs

and Queries drop-down list   1

performance

application memory, increasing   1

client performance, about   1

improving by identifying user activities   1

improving performance, about   1

network performance, about   1

server performance, about   1

SQLTrace and synchronization   1

pick applets

business object declaration examples   1

popup visibility, overriding   1

visibility, designating   1

Picture print tag   1

pop-up lists

about using auto pop-up lists   1

popup visibility, overriding   1

predefined queries

and Queries drop-down list   1

preferences

setting user preferences   1

price list, associating with an account   1

print applets

about designing   1

Print button

Invoice Line Items view, about   1

Invoice Line Items view, default behavior   1

Order Line Items view, about   1

RMA Line Items view, about   1

Print buttons, configuring   1

print tagging language

See Overview of Siebel Handheld Print Tagging Language

print templates

Applet print tag   1

Cell print tag   1

Comment print tag   1

creating print templates   1

Divider print tag   1

EndofLine print tag   1

Footer print tag   1

Format print tag   1

GetCount print tag   1

GetDate print tag   1

GetField print tag   1

GetRegistry print tag   1

GetTime print tag   1

GetTotal print tag   1

Header print tag   1

Page Break print tag   1

Picture print tag   1

print template file example   1

print template file, creating overview   1

SetVariable print tag   1

Static Text print tag   1

Title print tag   1

variables, example using in template   1

views, associated with   1

print templates, installing   1

PrinterBaudrate parameter   1

PrinterCompressed parameter   1

PrinterDensity parameter   1

PrinterDither parameter   1

PrinterDraftMode parameter   1

PrinterFormFeed parameter   1

PrinterHandshake parameter   1

PrinterOrientation parameter   1

PrinterPort parameter   1

PrinterType parameter   1

printing with handheld application   1

printing, configuration settings

default printing settings, list of   1

MarginBottom parameter   1

MarginLeft parameter   1

MarginRight parameter   1

MarginTop parameter   1

PaperHeight parameter   1

PaperSize parameter   1

PaperWidth parameter   1

parameters and syntax   1

PrinterBaudrate parameter   1

PrinterCompressed parameter   1

PrinterDensity parameter   1

PrinterDither parameter   1

PrinterDraftMode parameter   1

PrinterFormFeed parameter   1

PrinterHandshake parameter   1

PrinterOrientation parameter   1

PrinterPort parameter   1

PrinterType parameter   1

printing, configuring from handheld application

about   1

applet, configuring for printing   1

documents, defining   1

form applets, designing   1

list applets, designing   1

print applets, designing   1

Print buttons, configuring   1

print templates, creating   1

product administration

case pack, defining   1

product inventories, setting up   1

products

account, indicating which can be ordered   1

audit, indicating which to audit   1

bonus threshold, setting   1

sales representative, exchanging products between   1

projects

naming conventions, and   1


Back to top


Q

queries

about using   1

creating/executing/refining a query   1

Queries drop down list

about   1


Back to top


R

record navigation buttons   1

record payments, reviewing outstanding   1

records, navigating a list of

about   1

Back button   1

record navigation buttons   1

reinstalling the handheld application   1

removing

business component filter setting   1

business object filter section   1

reports

associating views with   1

repository

compiling   1

responsibilities

assigning   1

restoring data

from a backup   1

Siebel Handheld Client, using   1

troubleshooting   1

restoring from a backup   1

retail

audit, performing   1

order, executing   1

RMA Line Items view buttons (table)   1


Back to top


S

sales representatives, exchanging products between   1

screens

administrative screens, about   1

designing screens for Siebel Handheld, about   1

screen allocation   1

screens menu

about   1

navigation level   1

scripting

Siebel Handheld Client, issues and validation   1

server installation

DSS components, using Siebel Server installer   1

hardware and network configuration recommended   1

optimizing server process management   1

server logging levels, configuring   1

server topology overview   1

Siebel Handheld Client, support of   1

Siebel Handheld Direct Server Sync, server installation process   1

server logging levels, configuring   1

server performance

troubleshooting   1

servers

multiple synchronization servers   1

ServiceCE Generic

about   1

Session Administration screen   1

SetVariable print tag   1

Show drop-down list

about   1

navigation level   1

Siebel Consumer Goods Handheld, setting up

about   1

accounts administration   1

available credit, setting for an account   1

case pack, defining   1

document ID mask, creating   1

price list, associating with an account   1

product inventories, setting up   1

product, setting up   1

products, indicated which to edit   1

products, indicating which an account can order   1

tax list, associating with an account   1

tax list, creating   1

van product, creating   1

van, creating inventory location   1

van, setting up as an asset   1

Siebel eConsumer Handheld

applet classes, list of   1

business component classes, list of   1

business components, list of   1

Siebel Handheld application

CompactFlash card, setting installation on   1

external media, installing from   1

patches, deploying with Direct Server Sync   1

patches, distributing   1

patches, downloading   1

process of installing   1

setup.ini file, editing   1

stand-alone installer, creating   1

SyncURL, changing on handheld device   1

user database backups, enabling   1

Siebel Handheld Client

application memory, increasing   1

auto-pop-up list, using   1

backing up and restoring data, using   1

configuration guidelines   1

Direct Server Synchronization, using with handheld client   1

form applets, about configuring   1

general synchronization errors   1

hardware and network configuration recommended   1

Home page applet, about   1

hyperlinks, about   1

improving performance, about   1

list applets, configuring   1

menu bar, about   1

Multi-Value Group applet, support of   1

printing, configuring   1

process of configuring   1

repository, compiling   1

scripting, issues and validation   1

server installation, support of Siebel Handheld Client   1

server topology overview   1

Siebel Web Client, differences in configuring   1

status bar, about   1

synchronization transaction conflicts   1

testing the handheld application   1

toolbars, about   1

unsupported functions   1

user functionality, defining   1

user interface elements, about configuring   1

Siebel Handheld Direct Server Sync

DSS components, using installer   1

optimizing server process management   1

process of server installation   1

server logging levels, configuring   1

Siebel Handheld projects

about creating and naming conventions   1

Siebel Handheld Synchronization

application memory, increasing   1

Direct Server Synchronization, using with handheld client   1

general synchronization errors   1

handheld client, using   1

improving performance, about   1

synchronization transaction conflicts   1

Siebel toolbar

about   1

customizing   1

Siebel Web Client

Multi-Value Group applet, support of   1

Siebel Handheld client, differences in configuring   1

unsupported functions   1

software

about installing on handheld   1

SQLTrace, enabling   1

.SRF file

compiling repository file   1

SSL (Secure Sockets Layer)

synchronization security   1

stand-alone deployments, about   1

stand-alone installer, creating   1

Static Text print tag   1

status bar

application window, appears at bottom of   1

toolbar, located above   1

synchronization sessions

error details, obtaining from   1

monitoring   1

monitoring, about   1

synchronization conflicts, obtaining information   1

synchronization sessions, obtaining an audit trail   1

synchronization transaction errors, acting on   1

synchronization, conflict handling and recovery

about   1

error data, accessing   1

extended insert pick processing, about   1

extended pick processing settings, recommended   1

extended pick processing, about   1

extended pick processing, enabling   1

synchronizing

application memory, increasing   1

automatic backup after synchronization   1

data, about   1

Direct Server Sync   1

Direct Server Sync by Means of Proxy   1

Direct Server Synchronization, using with handheld client   1

filters, general and default business object filters   1

general synchronization errors   1

handheld synchronization errors, logging   1

improving performance, about   1

methods and architecture   1

multiple synchronization servers   1

overview   1

performance and scalability, about   1

resynchronization problems, troubleshooting   1

servers, types of   1

Siebel Handheld Synchronization, using with handheld client   1

synchronization security   1

transaction conflicts   1

troubleshooting, about problems caused by   1

SyncURl

changing on handheld device   1


Back to top


T

tax list

account, associating with   1

creating   1

templates

install templates, installing   1

print templates, creating   1

print templates, views associated with   1

testing the handheld application   1

timeout parameter

changing on Windows 2000   1

Title print tag   1

toggling between applets   1

toolbars

about   1

configuring   1

customizing   1

toolbar functions   1

troubleshooting

client installation, backup, and restore   1

client performance, about   1

Direct Server Sync checklist, using   1

Direct Server Sync log files   1

general synchronization errors   1

handheld device logs   1

network performance, about   1

resynchronization problems   1

server performance, about   1

SQLTrace, enabling   1

synchronization transaction conflicts   1

synchronization, about problems caused by   1

timeout parameter, changing on Windows 2000   1


Back to top


U

ui

See Configuring User Interface Elements in Siebel Handheld

uninstalling the handheld application   1

upgrading

handheld application   1

preparing to upgrade   1

URLs

in applet fields,   1

User Administration screen   1

user database backups

backup, restoring from   1

database backup parameters, editing   1

enabling, about   1

external media, backing up to   1

user functionality, defining

about   1

user interface elements, configuring

about   1

auto pop-up lists, about using   1

buttons, about and behavior   1

form applets, about configuring   1

Home Page applet, about   1

hyperlinks, about   1

list applets, about configuring   1

menu bar, about   1

status bar, about using   1

toolbars functions   1

toolbars, about configuring   1

user preferences

about customizing   1

user properties

FS Invoice business component   1

FS Invoice Payments business component   1

Order Entry - Orders business component   1

users, setting up

barcode definition, creating   1

barcode definition, process of creating   1

barcode scanning, enabling the SHCE Service FS Activity Parts Movements views   1

barcode scanning, enabling views for   1

barcode settings, administering   1

business component filter setting, adding   1

business object filter section, adding   1

business object filter section, removing   1

component level settings, configuring   1

error details, obtaining from synchronization sessions   1

new barcode definitions, creating   1

process tasks   1

responsibilities, assigning   1

synchronization conflicts, obtaining information   1

synchronization sessions, about monitoring   1

synchronization sessions, monitoring   1

synchronization sessions, obtaining an audit trail   1

synchronization transaction errors, acting on   1

user level settings, removing   1

views, administering   1

views, methods for specifying   1


Back to top


V

van information

See also Recording Van Information in Siebel Consumer Goods Handheld

recording   1

van inventory, verifying   1

views

default behavior, overriding   1

drill-down only   1

print templates or reports, associated with   1

Siebel Handheld, about designing views for   1

views, administering

business component filter setting, adding   1

business object filter section, adding   1

business object filter section, removing   1

component level settings, configuring   1

tasks associated with   1

user level settings, removing   1

views, methods for specifying   1

visibility

designating in default Business Object declarations   1

OverridePopupVisibility, if used   1

popup visibility, overriding   1

visit activities

See also Beginning an Activity with Consumer Goods Handheld

beginning   1

closing and preparing for the next visit   1

ending   1

visit, preparing for

See also Beginning a Visit with Siebel Consumer Goods Handheld

visit, beginning   1

visit, reviewing   1


Back to top


W

Web server timeout errors

changing timeout parameter on Windows 2000   1

Windows

changing timeout parameter on Windows 2000   1

Back to top

Siebel Consumer Goods Handheld Guide