|Oracle® Fusion Middleware User's Guide for Oracle WebCenter
11g Release 1 (11.1.1)
Part Number E10149-01
Welcome to Oracle WebCenter!
This chapter provides a high-level overview of the features and benefits of Oracle WebCenter Services and the WebCenter Spaces application. It includes the following sections:
This chapter is intended for users who want to understand what the WebCenter Spaces application and Oracle WebCenter Services are and what they have to offer. Additionally, it introduces Oracle Composer, the runtime editor available in the WebCenter Spaces application and in custom applications built with Oracle WebCenter Framework.
This section explores WebCenter Spaces features and concepts and previews much of its functionality. It contains the following subsections:
WebCenter Spaces is a Web-based application that offers the very latest technology for social networking, communication, collaboration, and personal productivity. Through a robust set of services and applications, WebCenter Spaces provides everything essential for exchanging ideas with others, interacting with your critical applications, and zeroing in on your own projects and interests—all within a single, integrated environment.
WebCenter Spaces exposes collaborative, social networking, and personal productivity features through services, which, in turn, expose subsets of their features and functionality through task flows. Services provide a wide variety of functionality in support of personal and team objectives. Task flows provide reusable functionality that may expose all or a subset of the features available from a particular service. See Section 1.2, "Introducing WebCenter Services."
A runtime page editor, Oracle Composer, provides an entry into the structural and configurable underpinnings of the WebCenter Spaces application. Use Oracle Composer to manipulate page layouts, add page content, and configure pages and content to suit your requirements. See Section 4.3, "Introducing Oracle Composer."
The WebCenter Spaces application provides the foundation for establishing social networks for organizing your work around specific projects and deliverables and locating experts to help in accomplishing project tasks. See Section 1.1.2, "Understanding the Sidebar and Personal and Group Spaces."
Note:For more information about OmniPortlet, see Chapter 32, "Working with OmniPortlet." For more information about the HTML Markup layout component, see Section 184.108.40.206, "Introducing the HTML Markup Layout Component." Other application integration scenarios are discussed in Oracle Fusion Middleware Developer's Guide for Oracle WebCenter.
In both personal and group spaces, authenticated users can create pages that mash up multiple services into, for example, a central access point for personal organization or group communication and project resources. Authorized users at all levels of technical expertise can easily add all kinds of resources to a page. Among these are Business-Intelligence charts, reports, portlets, business applications, Web 2.0 services, and other Application Development Framework (ADF) resources or views. Combining all this information into a location that is dedicated to a specific project creates that unique and useful creature: the Enterprise Mashup. See Chapter 7, "Working with Page Content."
Oracle WebCenter Spaces provides two work environments within a single application: personal spaces and group spaces. This section provides a brief overview of both environments. It contains the following subsections:
The Sidebar provides quick access to tools and information essential to your personal productivity. For example, in the Sidebar you can view notifications sent to you, personal mail messages, documents you've accessed recently, applications that you use frequently, and much more.
Although it is personal, the Sidebar is almost always present and easily accessible from anywhere in the WebCenter Spaces application.
Note:The Sidebar does not display when all Sidebar task flows are hidden. See Section 3.7.3, "Hiding and Showing Task Flows in the Sidebar."
The Sidebar appears in three states: icon, list, and hidden:
The icon state renders the Sidebar as a column of icons (Figure 1-2):
The list state renders the Sidebar as a list of expandable panels (Figure 1-3).
The hidden state hides the Sidebar.
Enter or exit all three states using the Expand and Collapse icons displayed to the lower right of the Sidebar (Figure 1-4).
For more information about the Sidebar, see Section 3.7, "Working with the WebCenter Spaces Sidebar."
Personal spaces provide each user with a private work area for storing personal content, keeping notes, viewing and responding to business process assignments, maintaining a list of online buddies, and performing many other tasks relevant to his or her unique working day. The focus of a personal space is on you and your personal productivity.
Everything in a personal space is personal: the documents you upload, the notes you write, the pages you create. You can share your personal space with other users, but sharing is entirely up to you. See Section 5.7, "Setting and Revoking Page Access Permissions."
Many of the features offered in a personal space assist you with making changes that affect your personal user experience. These include easy page creation and an easy, integrated tool set for writing personal notes and viewing and tracking information of particular interest to you. Additionally, your personal space provides useful, on-the-spot communication features, such as instant messaging and mail.
For all levels of users, personal spaces provide a rich set of useful features, such as:
Your personal space includes both predefined pages and any personal pages you create. Additionally, it may include Business Role Pages, provided by the application administrator.
Predefined pages include a Welcome page, designed by your application administrator and a Documents page, where you can upload and manage your personal content. Additionally, you can create pages and have full privileges over them. With full page privileges, you can add and remove content, share the page with others, delete pages, and show or hide pages using the Manage Pages dialog box (see Chapter 5, "Working with the Manage Pages Dialog Box"). Many applications and services are available to assist you in all of these activities.
For more information about creating pages, see Chapter 6, "Creating, Editing, and Deleting Pages."
Your personal space also displays all pages targeted to your professional role. These are called business role pages. A business role page is a page specifically provided for a given role in your organization.
For example, an administrator can create business role pages targeted to each line of business. When a sales person logs in and goes to his personal space, he'll see the Sales business role page. When an engineer logs in and goes to her personal space, she'll see the Engineering business role page. Information that is timely and relevant to a specific business role can be provided instantly, without the noise of irrelevant information from other lines of business.
For more information about business role pages, see the Oracle Fusion Middleware Administrator's Guide for Oracle WebCenter.
Administrators can create business role pages and manage all pages from the WebCenter Spaces administration interface. Administrators can access this interface by clicking the Administration link at the top of the WebCenter Spaces application. The Administration link appears only to users who have logged in to the application using an administrator user name and password.
Additional administration interface features include user and role management, creation and management of business role pages, service configuration, Sidebar configuration, and management of group spaces.
For more information about administering WebCenter Spaces, see Oracle Fusion Middleware Administrator's Guide for Oracle WebCenter.
Group spaces support discrete communities of any size that are organized around an area of interest or a common goal (see Chapter 9, "Understanding Group Space Basics").
You can create a blank group space or create a prepopulated group space using a template. WebCenter Spaces provides templates to suit a wide range of use cases out-of-the-box (see Chapter 10, "Building Group Spaces"). Additionally, you can create custom templates to fit any use case.
Out-of-the-box group space templates include Group Project, Community of Interest, and Blank. For information about these templates, see Section 10.2, "What You Should Know About Group Space Templates."
You can save duplication of effort by creating templates from your custom group spaces. Creating templates from custom group spaces gives other group space builders a quick start in setting up the support framework for their tasks or projects.
Creating templates is easy: simply create the group space you want to pattern other group spaces after, and save it as a template. Reusing group spaces in this way enables you to get up and running immediately, without losing time duplicating set-up, security, and other group space infrastructure (see Section 10.9, "Creating Your Own Group Space Templates").
Where personal spaces are personal, group spaces support the formation and collaboration of project teams and communities of interest. Group spaces provide a virtual environment for ongoing interaction and information sharing—in essence, for forming a social network.
Structurally, group spaces are comprised of pages, many of which are dedicated to a particular service. For example, a Documents page provides a central library for uploading, organizing, and managing group content (see Chapter 14, "Working with the Documents Service"). A Lists page provides the means of creating and publishing lists (Chapter 17, "Working with the Lists Service"). A Search page includes features for saving searches and managing search results (Chapter 29, "Working with the Search Service").
In addition to these and other default pages, a group space supports custom pages created by authorized users. Page creation is easy with a wide selection of predefined layouts. With little effort, you can provide pages neatly tailored to the unique needs of your team or community (see Chapter 6, "Creating, Editing, and Deleting Pages").
Group space administration is fully integrated into the WebCenter Spaces environment. For example, the person who creates a group space is automatically that group space's Moderator, and can grant any other user Moderator privileges. Users assigned the Moderator or equivalent role can add or remove group space members; invite new members; provide and update group space metadata, such as the group space display name, description, and search keywords; and manage the services available to the group space. Additionally, a moderator can configure a group space to allow self-registration of new members. Interested persons can navigate to the group space and fill out a preseeded self-registration form (see Chapter 12, "Managing Group Space Members and Roles").
For more information about group spaces, see Part III, "Working with WebCenter Spaces Group Spaces".
Figure 1-7 A Group Space Home Page Opened in Oracle Composer
Enterprise Mashups come to life in Oracle Composer, where you can add content to a page, define page properties, and extend and customize application views, called task flows (see Section 1.2, "Introducing WebCenter Services"). Use Oracle Composer to add multiple task flows to a page, access task flow properties, and wire pages and task flows to each other to create context-sensitive mashups.
When you first create a page, it opens in Oracle Composer, which operates transparently within the context of WebCenter Spaces. After creation, you can modify the page by rearranging components through drag and drop and by editing components in-place.
Note:Whether or not a component is editable is determined when the component is developed. If an edit control is built-in and enabled, it appears on the component's header or in a floating palette when you move your mouse pointer over the component. If an edit control is either not built-in or not enabled, an edit control is not shown.
Oracle Composer provides controls for tailoring your pages to your own business and personal requirements. These include:
Catalog—The Catalog provides access to page content, such as task flows and portlets, and page layout components, such as images, content boxes, hyperlinks, and the like. See Section 4.3.3, "Introducing the Catalog."
Design and Source views—Design view provides a WYSIWYG edit view of the page. Source view provides a selectable, hierarchical view of page components. See Section 4.3.2, "Introducing Design View and Source View."
Page Templates—A wide variety of prebuilt page layouts and color schemes. See Section 6.4.1, "What You Should Know About Page Layouts, Styles, and Schemes."
Page and Component Properties—Oracle Composer provides easy access to page properties for setting page display options, defining page security, and creating page parameters for wiring a page with its content. Additionally, every task flow includes a set of configurable properties that influence the behavior, content, and look-and-feel of a given task flow instance. You can access these properties through the Component Properties dialog box in Oracle Composer. See Section 4.3.4, "Introducing the Component Properties Dialog Box," and Section 4.3.5, "Introducing the Page Properties Dialog Box."
Security—An enhanced security infrastructure enables you to specify access settings for a particular page. Pages support two security models: role-based and custom. WebCenter Spaces provides out-of-the-box user roles, which you can freight with specific sets of application permissions and assign to your user population. Additionally, you can use page security to set custom page access. Individual users can use page security settings to share a page in their personal space with others. Group space administrators can use page security settings to configure custom security on a page in a group space. See Section 5.7.1, "Setting Custom Page Access," Chapter 12, "Managing Group Space Members and Roles," and Oracle Fusion Middleware Administrator's Guide for Oracle WebCenter.
Note:For more information about Oracle Composer, see Section 4.3, "Introducing Oracle Composer."
WebCenter Spaces exposes collaborative, social networking, and personal productivity features through services, which, in turn, expose subsets of their features and functionality through task flows.
WebCenter services align under three groups: Social Networking Services; Personal Productivity Services; and Shared Services, which expose features relevant to the other two (Figure 1-8).
All services provide a wide variety of functionality in support of personal and team objectives. For example, a Documents service provides features for uploading and managing content. A Discussions service provides features for creating, managing, and participating in discussion forums.
Table 1-1 lists the services available to WebCenter applications and groups them into three classifications: social networking, personal productivity, and intersecting services, which combine the first two. Those services available only in the WebCenter Spaces application are marked with a footnote.
Table 1-1 WebCenter Services
|Personal Productivity||Intersecting||Social Networking|
Instant Messaging and Presence (IMP)
Footnote 1 WebCenter Spaces only.
Footnote 2 RSS news feeds are available from WebCenter Spaces only. The RSS Viewer task flow is available in both WebCenter Spaces and custom WebCenter applications.
A task flow is a reusable piece of functionality that may expose all or a subset of the features available from a particular service. For example, a Recent Documents task flow provides a view of all documents that have recently been opened, added, or affected in some way (Figure 1-9).
Users can open documents by clicking the document name in the task flow. The Recent Documents task flow provides a narrow subset of the functionality offered through the Documents service.
In contrast, the Documents service also provides the Documents task flow (Figure 1-10).
The Documents task flow fully exposes all features and benefits of the Documents service.
In the WebCenter Spaces application, task flows provide a scoped view of your information. That is, personal and group spaces expose content that is unique to a given space. For example, imagine a WebCenter Spaces application that includes a Finance group space and a Photography group space. The Documents task flow in the Finance group space displays only the documents and folders associated with the Finance group space. The same Documents task flow displays a completely different set of documents and folders when it is exposed in the Photography group space. Within the WebCenter Spaces application, many task flows respond to scope automatically, without users having to configure that information for themselves.
In custom applications created with the Oracle WebCenter Framework, task flows can expose information from the entire application and can be confined to a particular scope.
Many task flows provide configuration parameters that enable you to further customize the appearance and content of a task flow instance. This includes such customizations as controlling the look and feel of the presentation elements surrounding the task flow (that is, task flow chrome) and limiting the sources from which task flow content is rendered.
Now that you've had a look at the features and benefits of WebCenter applications, let's visit a typical user.
Lillian Regan is a Product Manager at OurCompany, Inc. She frequently interacts with all lines of business (LOB) to keep tabs on product development and the contributions from supporting groups, such as Quality Assurance, Marketing, Sales, and Documentation. Lillian is currently managing the OurProject effort.
In her WebCenter application, Lillian created the OurProject group space and invited representatives from each LOB to join. She set up the document library with a project plan folder, which in turn contained folders for project designs, functional specifications, collateral reviews, and other project-related documents. She added a Members task flow to the group space home page so all members had a continuously-refreshed view of, and easy access to, other project participants.
Lillian created a list of project deliverables and linked each list row to the deliverable's associated plan, design, and specification documents. She posted the list on the OurProject home page along with a list view of the project plan folder from the document library.
Lillian had some ideas to present to the group. She created the OurProject discussion forum and posted an Ideas topic, asking for comments. Eager to know when responses came in, Lillian made Ideas one of her Watched Topics.
A short time later, Lillian checked the Sidebar for activity on her watched discussion topics, and noticed new replies. In his reply to Lillian's post, Bob Smith had an excellent suggestion for incorporating her ideas in half the time originally estimated. Lillian clicked Bob's user name, conveniently displayed next to his reply, and started an instant message session. They agreed to meet to discuss details that afternoon. Lillian opened the Events page in the OurProject group space and scheduled the meeting, sending Bob notice of where and when on the spot.
That afternoon, Lillian and Bob met to hash out the details of his suggestions. Lillian kept notes on the group space wiki page, and sent Bob a link to this when she was done. During the meeting, Bob mentioned his participation in the upcoming trade show. This reminded Lillian that she must also prepare for that show.
In the Sidebar, Lillian made a note to herself to preorder take-away items for the upcoming trade show. Earlier, Nalah Bhedi told Lillian she had uploaded the take-away catalog to their group space document library. Lillian didn't know the exact location, so she searched the library for "take-away." No luck. She searched again against Nalah's user name and found it right away. In the document library, she tagged the document "take-away" to make it easy to find the next time.
The Secure Enterprise Search portion of the results also included company guidelines on budgets and volume for trade-show take-away items. This spared Lillian the embarrassment of ordering too costly and too much. She saved the search to ensure she could readily find this document again.
Lillian created an announcement listing her three top picks for take-away items, and invited team members to contact her with their preferred selection. At the end of the day, armed with their responses, Lillian opened the Applications pane in the Sidebar and launched her company's procurement software. She placed her order, and then posted an announcement about her decision. She checked her Workflow pane in the Sidebar and opened a notification about the successful delivery of her purchase order to the Procurement order entry system.
Satisfied with her productive day, Lillian logged out and left to join her friends for dinner.