Siebel Global Deployment Guide
What's New in This Release
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Overview of Global Deployments
Global Deployment Terminology
General Terminology
Platform
Language
Locale
Internationalization
Localization
About Date, Time, Number, and Currency Formatting
About Supported Character Sets
Non-Unicode (Traditional) Character Sets
Unicode Character Set
About Character Set Encodings and Siebel Applications
About the Database Collation Sequence
Planning Global Deployments
Understanding Your Company's Global Business Requirements
Expected Results of Global Deployment Planning
About Ideal Global Deployments
About the Siebel Unicode Architecture
About Planning Your Global Deployment
About Configuring Global Deployments
Scenarios for Installing and Deploying Siebel Languages
Planning Upgrades for Global Deployments
Configuring Global Deployments
About Parameters for Language and Locale
Language Code Parameter
OM - Resource Language Code Parameter
Locale Code Parameter
Language Settings for Siebel Mobile Web Client
About Configuring Language Support for Browser Platforms
About Unicode Fonts
Configuring Language Support for Windows XP
About Integration Considerations
About Character Conversion Errors
About the Transcode Service Business Service
About Application-Wide Data
Setting Up Global Data
Configuring the Siebel Calendar
Configuring Cascading Style Sheets to Specify Different Fonts
Verifying Bidirectional Capability
Configuring Case and Accent Insensitivity
Deploying Siebel CRM with Global Time Zone
About Global Time Zone and Universal Time Coordinated (UTC)
About UTC System Preferences
About UTC Data Conversion
Example of UTC Data Conversion
Guidelines for Both UTC and Non-UTC Deployments
About Enabling UTC for Existing Deployments
About Time-Related Functions and UTC
Setting UTC System Preferences
Setting the Database Server to UTC
Enabling Custom Date-time Fields and Columns for UTC
Converting Historical Data to UTC
About the UTC Conversion Utility
Preparing Your Data for Conversion to UTC
Running the UTC Conversion Utility
Reviewing the UTC Conversion Log Files
Manually Launching the UTC Conversion Utility
Administering Time Zones
Localizing Global Deployments
About the Localization Process
Defining the Scope of the Localization
Developing a Glossary for Translating Product Terminology
About Working with Translators
Localizing Lists of Values and Multilingual Lists of Values
Localizing an Unshipped Language
Creating Language and Locale Records
Creating List of Values Records for an Unshipped Language
Creating New Language Subdirectories
Creating Application Object Manager Components
Creating Virtual Directories on the Web Server
Updating the eapps.cfg File on the SWSE
Configuring Mobile Web Clients
Testing an Unshipped Language
Completing Localization for an Unshipped Language
About Localizing Siebel Handheld Clients
About Testing Globalized Software