JD Edwards EnterpriseOne Applications Documentation
Customer Relationship Management Guides
These guides describe the features and functions of JD Edwards EnterpriseOne CRM products.
Describes the Advanced Pricing module, and discusses how to set up and use the module to streamline pricing setup and maintenance. You can use this module to manage pricing in the JD Edwards EnterpriseOne Procurement, Sales Order Management, Service Management, Case Management, and Blend Management systems.
Describes the Service Management module and discusses how to set up and use the module to manage service agreements and warranties, track parts and labor for service, track all history of customer products, and manage procurement and inventory.