The CIM utility completes the following configuration steps:
Creates data sources according to the database connection information you supply.
Creates database schemas and imports initial data.
Creates and configures ATG and application servers, including a data warehouse loader server if applicable.
Assembles and deploys the application EAR files for each server.
See the CIM help and the ATG Installation and Configuration Guide for additional information on CIM.
To use CIM to configure ATG Outreach, do the following:
Install the ATG platform and all required ATG Outreach modules as described at the beginning of this chapter. Also install ATG Commerce if your environment uses it.
Start CIM. To do so, switch to
<ATG9dir>\home\bin
at a command line prompt and type:cim
Follow the prompts. Type
h
at any prompt for more information. See also the tips in the next section, CIM Product and Add-On Selections for ATG Outreach.
CIM Product and Add-On Selections for ATG Outreach
At the CIM Main Menu, type P and press Enter to go to the Production Selection screen. Then make one of the following choices:
To install ATG Outreach without ATG Commerce add-on features, select ATG Outreach.
To install ATG Outreach so that ATG Commerce add-on features are enabled, select ATG Outreach and either B2B Commerce or B2C Commerce. Make sure both options are selected before you advance to the next screen; otherwise, the Commerce features are not included in the configuration.
At the next screen, Choose Add-Ons, select the ATG Outreach options that are applicable to the environment you are setting up. Some of the add-ons shown for ATG Outreach (for example, Dedicated Lock Servers) are part of the platform configuration. Refer to the ATG 9.3 documentation for information on these. Note that the Preview option configures ATG Content Administration preview, which is not used by ATG Outreach. Select this option only if you are configuring the platform and want to use this feature with other applications. The separate Outreach Preview option, however, enables the e-mail preview feature and is typically used by most ATG Outreach installations.
If you want to use ATG Customer Intelligence reports with ATG Outreach, select the Reporting add-on. See also Setting Up ATG Outreach Reports.
Note that you need to complete all the steps in the Main Menu, except Custom CIM Plugin Launcher.
For detailed information on CIM prompts, please refer to the CIM online help.