Cancelling Invoices
You can cancel only unpaid invoices. You can cancel any unapproved invoice, or an approved invoice that does not have any effective payments or posting holds. If an invoice has a hold that prevents posting, you must release the hold before you cancel the invoice. You cannot cancel an invoice that has been selected for payment in a payment batch. A cancelled invoice does not show up in your invoice liability reports and you cannot pay or adjust a cancelled invoice. You can cancel single invoice distributions by reversing them. See: Reversing Invoice Distributions.
When Payables cancels an invoice, it sets the invoice amount to zero, sets all scheduled payments to zero, and reverses all invoice distributions and any matches to purchase order shipments and distributions. Payables also submits Approval for the invoice and, if there are no posting holds on the invoice, updates the status of the invoice to Cancelled.
If you cancel an invoice with an associated withholding tax invoice, Payables automatically creates an invoice for the tax authority supplier to offset the amount of the withholding tax invoice. Payables saves the original invoice amount for audit and reference purposes.
Suggestion: If you want to make a zero-amount payment on an invoice, you should not cancel the invoice. Instead, you can change to zero the invoice amount for the invoice and pay the invoice using a payment batch, manual payment or Quick payment. See: Adjusting Invoices.
To cancel an invoice:
2. In the Invoices window, select the invoice you want to cancel and choose Actions. In the Invoice Actions window, select Cancel Invoices and choose OK to have Payables cancel the invoice.
CANCELLING INVOICE RESTRICTIONS:
INVOICES TO WHICH YOU HAVE APPLIED PREPAYMENTS: You cannot cancel an invoice to which you have applied a prepayment. You must first reverse the prepayments.
INVOICES YOU HAVE MATCHED TO PERMANENTLY CLOSED PURCHASE ORDERS: You cannot cancel an invoice that you matched to a permanently-closed purchase order.
PREPAYMENTS: You cannot cancel a prepayment that you have applied to an invoice. You must first unapply any prepayments and void the payment that paid the prepayment. You can then cancel the prepayment.
GL DATE: You cannot change the GL Date if you use Encumbrance and the distribution has been encumbered or is part of a reversal pair.
See Also
Applying Prepayments to Invoices
Unapplying Prepayments
Selecting Multiple Records
Purchasing Integration