Siebel Hospitality Guide > Capturing Hospitality Opportunities >
Adding Room Block Information to an Event Opportunity
Entering general room block information in the Opportunity's Room Block view associates the Room Block Line Items with the opportunity. Room Block information can also be entered and refined after a quote is created for the opportunity. For more information, see Managing Event Room Block Information in Quotes. This task is a step in Process of Capturing Hospitality Opportunities. To enter room block information
- Navigate to Opportunities screen > Opportunity List view.
- In the Opportunities list, query for the opportunity.
- In the Opportunity record, click the link in the Opportunity # field.
- In the Room Blocks form, complete the fields in the sections.
The following table describes the fields.
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Single % |
The percentage of single rooms in the total room blocks. |
Double % |
The percentage of double rooms in the total room blocks. |
Triple % |
The percentage of triple rooms in the total room blocks. |
Quadruple % |
The percentage of quadruple rooms in the total room blocks. |
Single Price Offset |
The price offset that can be applied to single rooms. |
Double Price Offset |
The price offset that can be applied to double rooms. |
Triple Price Offset |
The price offset that can be applied to triple rooms. |
Quadruple Price Offset |
The price offset that can be applied to quad rooms. |
Billing Group |
The group responsible for paying the bills. Associated billing group information that can be added includes the billing group name and billing method, contact's phone number, address, fax number, and so on. The user can select an existing billing group, or create a new billing group. |
Commission Amount |
The commission amount specified for the group room block. |
Cutoff Date |
The customer's deadline to reserve all of the rooms. If the customer has not reserved the rooms by this date, the revenue manager can release the space for use by other groups. |
Commission % |
The commission percent applied to the group room block. You can specify a Commission Amount or a Commission %, but not both. |
Room Notes |
Special requests such as room rates and other room block details. |
- In the Room Blocks list, create a record and complete the fields.
The following table describes some of the fields.
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Date |
Date of the room block. |
Day # |
Day number associated with the room block line item. |
Day |
Read-only. Automatically calculated based upon the date. |
Room Type |
Room types for each room block line item. These rooms are of type generic room block. |
Contracted |
The number of rooms for a particular room type, according to the contract. |
Projected |
The number of rooms for a particular room type that the sales user thinks could actually be used. |
Blocked |
The number of rooms for a particular room type that the sales user would actually block to account for cancellations and so on. This value must be entered if the room block item is copied. |
Complimentary |
The number of complimentary rooms for each room block line item. |
Deleting a Room Block line item
- Navigate to the Room Blocks view.
- In the Room Blocks list, select the record.
- Click Delete.
Copying Room Block line items
- Navigate to the Room Blocks view.
- In the Room Blocks list, select the room block item.
- Click Copy.
- Modify the values in the Copy Room Block form, and then click Copy.
A value must be entered in the Blocked field to copy the room block record.
Reservation Type and Method Definitions
Table 5 describes the available reservation types and methods available when defining a Billing Group in the Opportunity Room Blocks view.
Table 5. Reservation Type and Method Definitions
Reservation Type and Method |
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Reservation Type |
GTDC |
The reservation for an individual is guaranteed for arrival by the attendees' company. No shows are charged for the reservation. |
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GTDI |
The reservation is guaranteed by the individual attending the event (usually by a credit card). If the reservation is not cancelled within a predefined period of time, the individual is charged for the reservation. |
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NGTD |
The reservation for an individual is not guaranteed and the reservation is released for sale by 6 P.M. on the specified date of arrival. |
Reservation Method |
Rooming List |
A rooms required list is sent to the property by the event organizers. |
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Individual Reservations |
Each individual attending the event is responsible for calling the hotel to make a room reservation. |
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Housing Agency |
An intermediate agency handles the booking of the group's room blocks. |
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