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Solstice Enterprise Manager 4.1 Managing Your Network |
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Contents
 Preface
1.  Introduction to Solstice Enterprise Manager
- 1.1 What is Solstice EM?
- 1.1.1 What You Can Manage With Solstice EM
- 1.1.2 Who Uses Solstice EM?
- 1.2 Solstice EM Features
- 1.3 Solstice EM Components
- 1.3.1 Solstice EM Architecture
- 1.3.2 Solstice EM Network Management Tools
- 1.4 Basic Enterprise Manager Concepts
- 1.4.1 Network Management Software
- 1.4.2 Agents and Stations
- 1.4.3 Management Information Servers
- 1.4.3.1 More About MIS Databases
- 1.4.3.2 More About the MIS Nerve Center
- 1.4.3.3 More About PMI and MPAs
- 1.4.3.4 Ancillary MIS Services
- 1.4.3.5 More About MIS Data Access
- 1.4.3.6 More About Object Orientation
- 1.4.4 Network Management Protocols
- 1.4.4.1 More About RPC
- 1.4.4.2 More About MIBs
- 1.5 Solstice EM Application APIs
- 1.5.1 API Modules
- 1.5.2 Application Development Support Tools
- 1.6 Related Reading
- 1.7 Solstice EM Tools--Complete Listings
2.  Getting Started With Solstice EM
- 2.1 Overview
- 2.1.1 Related Files
- 2.1.2 Related Tasks
- 2.2 Setting Up the Solstice EM Environment
- 2.3 Starting Solstice EM
- 2.4 Starting Individual Tools
- 2.5 Reconnecting to the MIS
- 2.6 Accessing Online Documentation
- 2.7 Adding and Removing Tools
- 2.8 Modifying Tool Configurations
- 2.9 Reference
- 2.9.1 Command-Line Options
- 2.9.1.1 Options for the em Command
- 2.9.1.2 System Variables Used by Solstice EM
- 2.9.1.3 Solstice EM Environment Variables
- 2.9.2 Windows and Dialogs
- 2.9.2.1 The Network Tools Window
- 2.9.2.2 Network Tools Customize Dialog
3.  Discovering Network Components
- 3.1 Overview
- 3.1.1 Agents and Stations
- 3.1.2 Methods Used by Network Discovery
- 3.1.3 Network Views
- 3.1.4 Network Monitor
- 3.1.5 Related Tasks
- 3.1.6 Related Files
- 3.1.7 Further Reading
- 3.2 Getting Started With Network Discovery
- 3.3 Loading and Saving Discovery Rules
- 3.4 Deciding Which Components to Discover
- 3.5 Viewing Network Discovery Progress
- 3.6 Stopping a Network Discovery in Progress
- 3.7 Creating a New MIS Managed Object Database
- 3.8 Keeping Data Current With Network Monitor
- 3.9 Reference
- 3.9.1 Command-Line Options
- 3.9.1.1 Network Discovery Options
- 3.9.1.2 Network Discovery Monitor Options
- 3.9.2 More About Network Discoveries
- 3.9.2.1 Network Discovery Query Stage
- 3.9.2.2 Network Discovery Probe Stage
- 3.9.2.3 More About Classifying Devices
- 3.9.2.4 Discover and Network Security
- 3.9.2.5 Recovering From a Failed Discovery
- 3.9.3 More About Hop Counts
- 3.9.4 More About Ping/SNMP Optimization
- 3.9.5 More About RPC Agents and SunNet Manager Proxies
4.  Viewing Network Components
- 4.1 Overview
- 4.1.1 Basic Network Views Concepts
- 4.1.1.1 Component Representations
- 4.1.1.2 Object Properties
- 4.1.1.3 Icon Objects
- 4.1.1.4 Saved Views
- 4.1.2 Related Tasks
- 4.1.3 Related Files
- 4.1.4 Further Reading
- 4.2 Getting Started With Network Views
- 4.3 Working With Views
- 4.3.1 Populating the Network Views Window
- 4.3.2 Selecting a View
- 4.3.3 Starting Network Views in a Specific View
- 4.3.4 Displaying and Selecting Objects
- 4.3.5 Searching for an Object
- 4.3.6 Creating a Logical (Non-topological) View
- 4.3.7 Creating a Network Views Icon Object
- 4.3.8 Editing View Contents
- 4.3.9 Deleting Objects From a View
- 4.3.10 Zooming In or Out in the Current View
- 4.3.11 Navigating in Geographical Map Views
- 4.3.12 Changing Icon Size in the Current View
- 4.3.13 Changing Label Size for the Current View
- 4.3.14 Changing the Background Image for the Current View
- 4.3.15 Displaying Specific Object Types
- 4.3.16 Displaying Specific Map Layers
- 4.3.17 Saving and Loading View Settings
- 4.3.18 Viewing the Network Views Message Log
- 4.4 Configuring Object Icons and the Workspace
- 4.4.1 Configuring General Display Properties
- 4.4.2 Configuring Icon and Label Display
- 4.4.3 Configuring Zoom Settings
- 4.4.4 Customizing Color Settings
- 4.4.5 Customizing View Layout
- 4.4.6 Using Background Images
- 4.4.7 Configuring Double-click Actions
- 4.4.8 Configuring the Tools Menu
- 4.4.9 Configuring Pop-up Menus
- 4.4.10 Configuring the Object Attributes Command
- 4.4.11 Adding an Object Type to the Object Palette
- 4.5 Managing Object Properties
- 4.5.1 Getting Started With Object Properties
- 4.5.2 Viewing Object Properties
- 4.5.3 Modifying Object Properties
- 4.5.4 Creating New Managed Objects
- 4.5.5 Configuring Agent Communications
- 4.5.5.1 Configuring Default Agents
- 4.5.5.2 Manually Configuring SNMP Agents
- 4.5.5.3 Manually Configuring RPC Agents
- 4.5.5.4 Manually Configuring MIS Agents
- 4.5.5.5 Manually Configuring CMIP Agents
- 4.5.5.6 Using Multiple CMIP MPAs Over RFC1006
- 4.5.5.7 Restarting the CMIP MPA Stack
- 4.6 Working With Alarms
- 4.6.1 Viewing Object Alarms
- 4.6.2 Clearing Object Alarms
- 4.6.3 Propagating Alarm Severity
- 4.7 Working With Requests
- 4.7.1 Viewing Advanced Request Information
- 4.7.2 Viewing Basic Request Information
- 4.7.3 Creating, Modifying, and Initiating Advanced Requests
- 4.7.4 Creating, Modifying, and Initiating Basic Requests
- 4.8 Reference
- 4.8.1 Command-Line Options
- 4.8.1.1 Network Views Options
- 4.8.1.2 Object Properties Options
- 4.8.1.3 Network Views Layout Options
- 4.8.1.4 Basic Requests Options
- 4.8.1.5 Request Designer Options
- 4.8.2 Network Views Command and Variable Macros
- 4.8.3 More About Object Properties
- 4.8.3.1 Network Views Object Types
- 4.8.3.2 Configurable Object Type Data
- 4.8.4 More About Geographical Map Backgrounds
- 4.8.4.1 Components of Geographical Map Backgrounds
- 4.8.4.2 Adding New Geographical Maps
- 4.8.4.3 Geographical Map Configuration Files
5.  Managing Alarms
- 5.1 Overview
- 5.1.1 Functions of the Alarms Window
- 5.1.2 Alarm Severities
- 5.1.3 Alarm States
- 5.1.4 Alarm Associations
- 5.1.4.1 Attributes Used to Associate Alarms
- 5.1.4.2 Alarm That Represents the Association
- 5.1.5 Alarm Views
- 5.1.5.1 Summary View of Alarms
- 5.1.5.2 Association View of Alarms
- 5.1.6 Alarm Filters
- 5.1.7 Alarm Clearing
- 5.1.7.1 Manually Cleared Alarms
- 5.1.7.2 Automatically Cleared Alarms and Cleared Severity Events
- 5.1.8 Related Tasks
- 5.1.9 Related Files
- 5.1.10 Further Reading
- 5.2 Getting Started With the Alarms Window
- 5.3 Viewing Alarms
- 5.3.1 Viewing Alarms in Summary View
- 5.3.2 Viewing Alarm Associations and Alarm Instances
- 5.3.3 Viewing Alarms for a Specific Network Component
- 5.3.4 Viewing Alarms on a Remote MIS
- 5.3.5 Viewing a Non-default Alarm Log
- 5.3.6 Printing a List of Alarms
- 5.4 Grouping Alarms Into Associations
- 5.5 Filtering Alarms
- 5.5.1 Setting Alarm Filtering Rules
- 5.5.2 Using Filtering Rules Files
- 5.6 Performing Operations on Alarms
- 5.6.1 Acknowledging Alarms
- 5.6.2 Clearing Alarms
- 5.6.3 Hiding an Alarm in the Alarms Window
- 5.6.4 Annotating Alarms
- 5.7 Deleting Alarms From the Log
- 5.7.1 Deleting Alarms Manually
- 5.7.2 Selecting Alarms for Automatic Deletion After Clearing
- 5.7.3 Filtering Alarms for Deletion
- 5.8 Logging Alarms Management Activity
- 5.9 Graphing Alarm Data
- 5.10 Customizing the Alarms Window
- 5.11 Customizing the Tools Menu
- 5.12 Reference
- 5.12.1 The em_alarmmgr Command
- 5.13 Configuration Files
6.  Controlling User Access
- 6.1 Overview
- 6.1.1 Understanding the Solstice EM Access Control Model
- 6.1.1.1 Security Rules
- 6.1.1.2 Policy for Enforcing Security Rules
- 6.1.1.3 About Users and Groups
- 6.1.2 Predefined Groups, Security Rules, and Object Sets
- 6.1.3 Implementation Schemes for Access Control
- 6.1.3.1 Control User Access to Tools
- 6.1.3.2 Control User Access to Managed Objects
- 6.1.4 Implementation Plan
- 6.1.5 Related Tasks
- 6.1.6 Related Files
- 6.2 Getting Started With Security
- 6.3 Turning Off Access Control
- 6.4 Preparing for Security Control
- 6.4.1 About Users, Granting All Privileges, and Root
- 6.4.2 About Privilege Groups
- 6.4.3 Getting Ready for Security Control
- 6.4.4 Turning On Security Control
- 6.4.5 Preparing for Remote Connections to the MIS
- 6.4.6 Preparing User Profiles
- 6.4.7 Granting Security Privileges
- 6.4.8 Preparing Group Profiles
- 6.4.9 Saving and Reusing Profiles
- 6.4.10 Printing Profiles
- 6.4.11 Searching for Users and Groups
- 6.4.12 Maintaining User Profiles
- 6.4.13 Maintaining Group Profiles
- 6.5 Controlling Access to Solstice EM Tools
- 6.5.1 Implementation Overview
- 6.5.1.1 About Solstice EM Tools and Tasks
- 6.5.1.2 Security Rules for Controlling Access to Tools
- 6.5.2 Getting Ready to Control Access to Solstice EM Tools
- 6.5.3 Placing Tools Under Security Control
- 6.5.4 Removing Tools From Security Control
- 6.5.5 Granting and Denying Access to Tools and Tasks
- 6.5.6 Viewing Tool Access Privileges
- 6.5.7 Updating Tool Access Privileges
- 6.6 Controlling Access to Managed Objects
- 6.6.1 Implementation Overview
- 6.6.1.1 Security Rules for Controlling Access to Managed Objects
- 6.6.1.2 Understanding Object Sets
- 6.6.2 Getting Ready to Control Access to Managed Objects
- 6.6.3 Defining Object Sets
- 6.6.4 Defining Security Rules for Object Sets
- 6.6.5 Assigning Objects and Security Rules to Groups
- 6.6.6 Viewing Access Privileges to Managed Objects
- 6.6.7 Maintaining Object Sets
- 6.6.8 Maintaining Object Privileges
- 6.6.9 Importing/Exporting Access Control Objects
- 6.7 Using the em_accesscmd Utility
- 6.8 Reference
- 6.8.1 Command-Line Options
- 6.8.1.1 The em_accessmgr Command
- 6.8.1.2 The em_accesscmd Utility
- 6.8.1.3 The em_accesscmd Commands
- 6.8.1.4 More About Object Sets
- 6.8.2 More About the Solstice EM-config Configuration File
7.  Automating Nerve Center Requests
- 7.1 Overview
- 7.1.1 About Requests for Network Conditions
- 7.1.2 About Nerve Center Request Templates
- 7.1.3 About autoManagement Objects
- 7.1.3.1 Default autoManagement Objects
- 7.1.3.2 Custom autoManagement Objects
- 7.1.3.3 When to Create an autoManagement Object
- 7.1.3.4 Criteria Used by autoManagement Objects
- 7.1.4 About the autoManagement Daemon
- 7.1.5 Process of Automatic Management
- 7.1.6 Related Tasks
- 7.1.7 Related Files
- 7.2 Getting Started
- 7.3 Creating autoManagement Objects
- 7.3.1 Creating Multiple autoManagement Objects
- 7.4 Manually Starting and Stopping Requests
- 7.5 Changing autoManagement Object Characteristics
- 7.6 Reference
- 7.6.1 Command-Line Options
- 7.6.2 AutoManagement Daemon
- 7.6.3 Sample autoManagement Objects
- 7.6.3.1 Entry Launching IsSnmpSystemUp Template
- 7.6.3.2 Entry Launching LinkUp Template
- 7.6.3.3 Entry Launching Ping-Reachable Template
- 7.6.3.4 Entry Returning the Transport Address of an Agent
8.  Gathering Attribute Data
- 8.1 Overview
- 8.1.1 How Data is Obtained in Solstice EM
- 8.1.2 About Collections
- 8.1.3 Related Tasks
- 8.1.4 Related Files
- 8.1.5 Further Reading
- 8.2 Getting Started
- 8.3 Viewing Object Attributes From an SNMP Agent
- 8.4 Specifying an SNMP Device to Query
- 8.5 Working in Tables
- 8.5.1 Creating and Loading Tables
- 8.5.2 Selecting and Moving Data in Tables
- 8.5.3 Completing Tables
- 8.5.4 Clearing Tables
- 8.5.5 Printing Tables
- 8.6 Getting Attribute Data
- 8.7 Setting Attribute Data
- 8.8 Polling for Data
- 8.9 Displaying Data From Another MIS
- 8.10 Obtaining Data From a Network Component Managed by a Remote MIS
- 8.11 Updating MIS Tables With Attribute Values From Third-Party MIBs
- 8.12 Recording Data to a Collection
- 8.13 Creating Data Collections
- 8.14 Scheduling Collection Polls
- 8.15 Viewing Collected Data
- 8.16 Graphing Collected Data
- 8.17 Reference
- 8.17.1 SNMP Command-Line Options
- 8.17.2 Data Collections Command-Line Options
- 8.18 More About Data Collection
- 8.18.1 Data Collections GDMO Classes
- 8.18.2 The dataCollector GDMO class
- 8.18.3 The dataCollectorEntry Object GDMO Class
- 8.18.4 The RequestInfo Attribute
- 8.19 Error Messages
9.  Viewing Collected Data
- 9.1 Overview
- 9.1.1 What Are Streams?
- 9.1.2 How Are Streams Defined?
- 9.1.3 What Are Reports?
- 9.1.4 What Are Folders?
- 9.1.5 Related Tasks
- 9.1.6 Related Files
- 9.2 Getting Started With Results Browser
- 9.3 Loading Collections as Streams
- 9.4 Viewing Reports
- 9.5 Managing Reports
- 9.6 Selecting Streams
- 9.7 Displaying Streams in Grapher
- 9.8 Managing Folders
- 9.9 Customizing the Results Browser
- 9.9.1 Changing the Window Position
- 9.9.2 Changing the Window Size
- 9.9.3 Specifying a Printer
- 9.9.4 Defining an Output Size
- 9.9.5 Setting the Format for Reports
10.  Graphing Collected Data
- 10.1 Overview
- 10.2 Getting Started With Grapher
- 10.3 Loading Data Into Grapher
- 10.4 Displaying Graphs
- 10.5 Selecting Streams to Display as Graphs
- 10.6 Displaying Graphical Dimensions
- 10.7 Plotting Values in Different Ways
- 10.8 Changing Viewing Angles in 3-D Graphs
- 10.8.1 Changing the X-Axis, Vertical Rotation
- 10.8.2 Changing the Y-Axis, Diagonal Rotation
- 10.8.3 Changing the Z-Axis, Horizontal Rotation
- 10.9 Setting Graph Colors
- 10.10 Changing the Display of the Plotted Data
- 10.11 Saving a Graph to a File
- 10.12 Printing a Graph
- 10.13 Replotting a Graph
- 10.14 Merging Graphs
11.  Examining Log Entries
- 11.1 Overview
- 11.1.1 Log Entries in the AlarmLog File
- 11.1.2 Related Files
- 11.1.3 Related Tasks
- 11.1.4 Further Reading
- 11.2 Getting Started With Log Entries
- 11.3 Changing the Log Entry Display
- 11.4 Viewing Log Entry Details
- 11.5 Filtering Log Entries
- 11.6 Combining Log Entries in a Single View
- 11.7 Searching for Log Entries
- 11.8 Printing and Deleting Log Entries
- 11.9 Adding and Removing Solstice EM Tools
- 11.10 Reference
- 11.10.1 Command Line Options
- 11.10.1.1 The em_logview Command
- 11.10.1.2 The em_nnconfig Utility
- 11.10.1.3 Log Entries Configuration File
A.  Integrating Solstice EnterpriseTM SyMON System Monitor With Solstice EM
- A.1 Overview
- A.1.1 About Forwarding SyMON Events to Solstice EM
- A.1.1.1 The SyMON System
- A.1.1.2 The Solstice EM System
- A.1.2 Limitations of SyMON Event Forwarding
- A.1.3 About Adding the SyMON Monitor to the Solstice EM Interface
- A.1.4 Related Tasks
- A.1.5 Related Files
- A.1.6 Further Reading
- A.2 Setting Up the SyMON System to Forward Events
- A.2.1 Adding an MIS Server Name to the SNMP Host List
- A.2.2 Modifying SyMON Event Rules
- A.2.2.1 Location of Event Rules Files
- A.2.2.2 Determining Which Events to Forward
- A.2.2.3 Editing the Actions of an Event Rule
- A.2.2.4 Using the snmp_trapsend Utility in Event Rules
- A.3 Setting Up Solstice EM to Receive SyMON Traps
- A.3.1 Creating an Object Instance for the SyMON System
- A.3.2 Mapping SyMON Traps
- A.3.3 Creating a GDMO Document for SyMON Events
- A.3.4 Mapping the SyMON Event Notification to an Object
- A.4 Adding the SyMON Monitor to the Solstice EM Interface
B.   Managed Object Definitions
- B.1 The Management Information Base
- B.2 MIB Terminology
- B.2.1 Organization of the MIB
- B.2.1.1 Directory Group
- B.2.1.2 Management Group
- B.2.1.3 Experimental Group
- B.2.1.4 Private Group
- B.3 Managed Objects by Function
- B.4 Objects and Solstice EM
- B.4.1 Solstice EM Applications and Supported Protocols
- B.4.2 MIBs Supported by Solstice EM
- B.5 MIBs Supported by Solstice EM
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