Sun Ultra 24 Workstation Service Manual

Sun Ultra 24 Workstation Service Manual

820-2480-12

Figures

Tables

Preface

1. Sun Ultra 24 Workstation Hardware Features

Front Panel

Back Panel

Internal Components and Connectors

Internal Components

Power Supply Cables and Connections.

Component Cables and Connections

2. Unpacking, Cabling, and Powering the Sun Ultra 24 Workstation

Planning the Installation Process

Checking Package Contents

Connecting Devices and Cables to the Workstation

To Connect Devices and Cables to the Workstation

Powering On the Workstation

To Power on the Workstation

Powering Off the Workstation

To Power Off the Workstation

3. Troubleshooting

Troubleshooting Overview

Visual Inspection

To Perform an External Visual Inspection

To Perform an Internal Visual Inspection

Troubleshooting Procedures

Obtaining Technical Assistance

4. Running Diagnostics

Understanding the Diagnostic Partition

Starting Pc-Check Diagnostics

To Access the Pc-Check Diagnostics Main Menu

System Information Menu

Advanced Diagnostics

Hard Drive Testing

To Test the Hard Drive

Immediate Burn In Testing

Deferred Burn In Testing

Create Diagnostic Partition

Adding a Diagnostic Partition to the First Bootable Disk

To Add the Diagnostic Partition on the First Bootable Disk

Creating a Log File on the Diagnostic Partition

To Create a Log File on the Diagnositc Partition

Accessing the Diagnostic Partition Under Red Hat Linux

To Access the Diagnostic Partition Under Red Hat Linux

Accessing the Diagnostic Partition Under the Solaris 10 Operating System

To Access the Diagnostic Partition Under the Solaris 10 Operating System

Accessing the Diagnostic Partition Under Windows XP

To Access the Diagnostic Partition Under Windows XP

Show Results Summary

Print Results Report

About Pc-Check

Exit to DOS

5. Maintaining the Workstation

Electrostatic Discharge (ESD) Precautions

Opening the Workstation

Tools and Supplies Needed

Powering Off the System and Removing the Left-Side Access Panel

To Power Off the System and Remove the Left-Side Access Panel

Removing the Front Bezel

To Remove the Front Bezel

Closing the Workstation

To Prepare for Service

To Install the Front Bezel

To Install the Left Side Access Panel

Removing or Adding a Hard Drive

To Remove a Hard Drive

To Install a Hard Drive

Installing SAS Card, Cables, and Hard Drives

To Convert from SATA to SAS

Replacing the Storage Backplane

To Remove the Storage Backplane

To Install the Storage Backplane

Replacing the DVD Drive

To Remove the DVD Drive

To Install the DVD Drive

Removing and Installing DIMMs

To Remove DIMMs

Installing DIMMs

To Install DIMMs

Reconfiguring the System Memory

Removing and Installing a PCIe Card

To Remove a PCIe Card

To Install a PCIe Card

Removing and Installing PCI Cards

To Remove a PCI Card

To Install a PCI Card

Replacing the System Battery

To Replace the System Battery

Replacing the System Fan

To Replace the System Fan

Replacing the Power Supply

To Remove the Power Supply

To Install the Power Supply

Replacing the I/O Board Assembly

To Remove the I/O Board Assembly

To Install the I/O Board Assembly

Replacing System Cables

To Replace the System Cables

Replacing the Heatsink and CPU

To Remove the Heatsink and CPU

To Install a Heatsink and CPU

Replacing the Motherboard

To Remove the Motherboard

To Install the Motherboard

Managing the System BIOS and MEBx

Accessing the System BIOS Setup Utility

To Access the BIOS Setup Utility

Updating the System BIOS

To Update the System BIOS

Recovering From a Corrupted BIOS

To Recover the BIOS

Accessing Intel Management Engine BIOS Extension

To Access Intel MEBx

Enabling ME FW Local Update

To Enable ME FW Local Update

Setting ME Power Policies

To Set ME Power Policies

Recovering the Intel ME Firmware

To Recover the ME Firmware, Option 1

To Recover the ME Firmware, Option 2

A. System Specifications

System Components and Features

Memory Configurations

PCIe and PCI Expansion Slots

Physical Specifications

Power Specifications

Environmental Specifications

B. BIOS POST Codes

Index

Sun Ultra 24 Workstation Service Manual

820-2480-12

Copyright © 2009 Sun Microsystems, Inc. All rights reserved.