How To Update Motherboard FRU Information

When replacing a motherboard, you need to update the FRU serial number information on the replacement motherboard for warranty tracking.

Before You Begin

• You must have network access the server's service processor (SP) including the SP IP address.

• You must have the correct motherboard serial number to be transferred to the replacement motherboard.

1. Open a terminal window.

   The command prompt appears.

2. Using an SSH connection, log in to the sunservice account of the server's ILOM service processor.

   $ ssh sunservice@SP_IP_address

   Where SP_IP_address is the IP address of the server's SP.

3. Enter the escalation password when prompted.
4. At the ILOM command prompt, export the replacement motherboard's product information file to shared memory using frutool:

   -> frutool -t mb --read_cmm_product_area > /dev/shm/product.info

5. Open the product.info file (under /dev/shm/) in a command-line text editor and update the serial number to the correct version.
6. Import the updated product.info file back to the motherboard:

   -> frutool -t mb --write_cmm_product_area < /dev/shm/product.info

7. Confirm that the motherboard FRU information has been successfully updated:

   -> frutool -t mb --read_cmm_product_area

   If the serial number matches the correct version, the FRU has been successfully updated.

8. Remove the temporary product.info file from shared memory:

   -> rm /dev/shm/product.info

9. Reboot the server's SP.

   -> reset /SP

   A reboot enables the SP to re-read the FRUID data.

See Also

• Replacing the Motherboard (FRU)