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Sun Fire X4640 Server Diagnostics Guide     Sun Fire X4640 Server Documentation Library
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Change History

Overview of the Diagnostics Guide

Introduction to System Diagnostics

Troubleshooting Options

Diagnostic Tools

Troubleshooting the Server

How to Gather Service Visit Information

How to Troubleshoot Power Problems

How to Inspect the Outside of the Server

How to Inspect the Inside of the Server

Troubleshooting DIMM Problems

DIMM Fault LEDs

DIMM Population Rules

How to Isolate and Correct DIMM ECC Errors

Identifying Correctable DIMM Errors (CEs)

Identifying BIOS DIMM Error Messages

Using the ILOM to Monitor the Host

Viewing the ILOM Sensor Readings

Viewing the ILOM System Event Log

Clearing the Faults from the System Event Log

Interpreting Event Log Time Stamps

Using SunVTS Diagnostics Software

Introduction to SunVTS Diagnostic Test Suite

SunVTS Documentation

How to Diagnose Server Problems With the Bootable Diagnostics CD

Creating a Data Collector Snapshot

How To Create a Snapshot With the ILOM Web Interface

How To Create a Snapshot With the ILOM Command-Line Interface

Resetting the SP

How to Reset the ILOM SP Using the Web Interface

How to Reset the ILOM SP Using the Command-Line Interface

Index

How To Create a Snapshot With the ILOM Command-Line Interface


Caution

Caution - Customers should not run this utility unless requested to do so by Sun Services.


Before You Begin

To collect SP data using the Service Snapshot utility, you need the Admin (a) role enabled.

  1. Log in to the ILOM CLI.
  2. Type the following commands:

    ->set /SP/diag/snapshot dataset=data

    ->set /SP/diag/snapshot dump_uri=URI

    Where data and URI are one of the following:


    Value
    Option
    Header
    data
    normal
    Specifies that ILOM, operating system, and hardware information is collected.
    full
    Specifies that all data is collected (“full” collection).

    Note: Using this option might reset the running host.

    normal-logonly or

    full-logonly

    Specifies that only log files are to be collected.
    URI
    Any valid target directory location
    Specifies the URI of the target directory. The URI format is as follows: protocol://username:password@host/directory

    Where protocol can be one of these transfer methods: SFTP or FTP.

    For example, to store the snapshot information in the directory named data on the host, define the URI as follows: ftp://joe:mypasswd@host_ip_address/data

    The directory data is relative to the user's login, so the directory would probably be /home/joe/data.