Skip Navigation Links | |
Exit Print View | |
![]() |
Sun Fire X4640 Server Diagnostics Guide Sun Fire X4640 Server Documentation Library |
About This Documentation (PDF and HTML)
Overview of the Diagnostics Guide
Introduction to System Diagnostics
How to Gather Service Visit Information
How to Troubleshoot Power Problems
How to Inspect the Outside of the Server
How to Inspect the Inside of the Server
Identifying Correctable DIMM Errors (CEs)
How to Identify CEs on a Solaris Server
How to Identify CEs on a Linux Server
How to Identify CEs on a Windows Server
Identifying BIOS DIMM Error Messages
Using the ILOM to Monitor the Host
Viewing the ILOM Sensor Readings
Viewing the ILOM System Event Log
Clearing the Faults from the System Event Log
Interpreting Event Log Time Stamps
Using SunVTS Diagnostics Software
Introduction to SunVTS Diagnostic Test Suite
How to Diagnose Server Problems With the Bootable Diagnostics CD
Creating a Data Collector Snapshot
How To Create a Snapshot With the ILOM Web Interface
How To Create a Snapshot With the ILOM Command-Line Interface
How to Reset the ILOM SP Using the Web Interface
If the ILOM reports an ECC error or a problem with a DIMM, first complete the steps in the following procedure.
In this example, ILOM reports an error with the DIMM in CPU0, slot 1. The fault LEDs on CPU0, slots 1 and 0, are lit.
Refer to Using the ILOM to Monitor the Hostfor information on locating component errors.
![]() | Caution - Before handling components, attach an antistatic wrist strap to a chassis ground (any unpainted metal surface). The system’s printed circuit boards and hard disk drives contain components that are extremely sensitive to static electricity. |
Refer to the Sun Fire X4640 Server Service Manual.
Refer to the Sun Fire X4640 Server Service Manual.
See DIMM Fault LEDs for the location of the Fault Remind button and DIMM fault LEDs.
If any of these LEDs are lit, they can indicate the component with the fault.
Refer to the Sun Fire X4640 Server Service Manual.
Refer to the Sun Fire X4640 Server Service Manual.
If the error now appears in CPU0, slot 0 (the opposite of the original error in slot 1), the problem is related to the individual DIMM. In this case, return both DIMMs (the pair) to the Support Center for replacement.
If the error still appears in CPU0, slot 1 (as the original error did), the problem is not related to an individual DIMM. Instead, it might be caused by CPU0 or by the DIMM slot. Continue with the rest of the procedure.
Refer to the Sun Fire X4640 Server Service Manual.
Using the slot numbers in the example, install the two DIMMs from CPU0, slots 1 and 0 into CPU1, slots 1 and 0 or CPU1, slots 3 and 2.
Refer to the Sun Fire X4640 Server Service Manual.
If the error now appears under the CPU that manages the DIMM slots you just installed, the problem is with the DIMMs. Return both DIMMs (the pair) to the Support Center for replacement.
If the error remains with the original CPU, there is a problem with that CPU module.