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Sun Fire X4640 Server Diagnostics Guide Sun Fire X4640 Server Documentation Library |
About This Documentation (PDF and HTML)
Overview of the Diagnostics Guide
Introduction to System Diagnostics
How to Gather Service Visit Information
How to Troubleshoot Power Problems
How to Inspect the Outside of the Server
How to Inspect the Inside of the Server
How to Isolate and Correct DIMM ECC Errors
Identifying Correctable DIMM Errors (CEs)
Identifying BIOS DIMM Error Messages
Using the ILOM to Monitor the Host
Viewing the ILOM Sensor Readings
Viewing the ILOM System Event Log
Clearing the Faults from the System Event Log
Interpreting Event Log Time Stamps
Using SunVTS Diagnostics Software
Introduction to SunVTS Diagnostic Test Suite
Creating a Data Collector Snapshot
How To Create a Snapshot With the ILOM Web Interface
How To Create a Snapshot With the ILOM Command-Line Interface
How to Reset the ILOM SP Using the Web Interface
SunVTS 7.0 ps5 or later software is preinstalled on the server. The server is also shipped with the bootable diagnostics CD containing SunVTS 6.0 ps6 or later. This CD is designed so that the server boots from the CD. This CD boots the Solaris operating system and starts SunVTS software. Diagnostics tests rfun and write output to log files that a service technician can use to determine the problem with the server.
Before You Begin
You must have a keyboard, mouse, and monitor attached to the server on which you are performing diagnostics.
Instructions for navigating within the BIOS screens are printed on the BIOS screens.
The Boot Device Priority screen appears.
When the server reboots from the CD in the DVD-ROM drive, the Solaris OS boots and the SunVTS software starts and opens its first GUI window.
The test suite runs until it encounters an error or the test is completed.
Note - The CD takes approximately nine minutes to boot.
SunVTS software provides access to four different log files:
SunVTS test error log: contains time-stamped SunVTS test error messages. The log file path name is /var/sunvts/logs/sunvts.err. This file is not created until a SunVTS test failure occurs.
SunVTS kernel error log: contains time-stamped SunVTS kernel and SunVTS probe errors. SunVTS kernel errors are errors that relate to running SunVTS, and not to testing of devices. The log file path name is /var/sunvts/logs/vtsk.err. This file is not created until SunVTS reports a SunVTS kernel error.
SunVTS information log: contains informative messages that are generated when you start and stop the SunVTS test sessions. The log file path name is /var/sunvts/logs/sunvts.info. This file is not created until a SunVTS test session runs.
Solaris system message log: a log of all the general Solaris events logged by syslogd. The path name of this log file is /var/adm/messages.
To view a log file:
The log file window appears.
The content of the selected log file is displayed in the windows.
A dialog box appears for you to specify your printer options and printer name.
The file remains displayed, but it will be gone the next time you try to display it.
The window closes.
Note - To save the log files, you must save them to another networked system or a removable media device. When you use the Bootable Diagnostics CD, the server boots from the CD. Therefore, the test log files are not on the server's hard disk drive and they will be deleted when you power cycle the server.