About This Document


The SellerXpert 4.1 Installation Guide provides information on how to install SellerXpert and all of the enabling software.

This preface contains the following sections:

• Audience

• What's in This Document

• Documentation Conventions

• The Document Online

• How to Use the Online Help

• Related Documentation

• Product Support

Audience

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The audience for this document is the SellerXpert installer.

A SellerXpert installer should have experience in working with and installing the following:

• Web servers, directory servers, and application servers

• Unix operating system

• Oracle and LDAP databases

• TCP/IP communications

• Internet browsers

What's in This Document

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The following table summarizes what each chapter covers.

Table 1    Chapter Summary

If you want to know about this	See this chapter
Description of contents of this guide; listing of documentation set; information on product support	"About This Document"
Requirements and worksheets to prepare for the installation of SellerXpert	Chapter 1 "Planning to Install SellerXpert"
Instructions for installing Oracle Database	Chapter 2 "Installing Oracle Database"
Instructions for installing iPlanet Web Server (iWS), iPlanet Application Server (iAS) and the Directory Server (LDAP) software	Chapter 3 "Installing iPlanet Servers Software"
Instructions for installing SellerXpert	Chapter 4 "Installing SellerXpert"
Instructions for installing ECXpert, iPlanet portal, and multi-currency live feed	Chapter 5 "Installing Additional Software"
Starting up, shutting down and uninstalling SellerXpert procedures	Chapter 6 "Shutting Down, Starting and Uninstalling SellerXpert"
SellerXpert terminology	"Glossary"

Documentation Conventions

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This document uses the following conventions:

• The monospace font is used for sample code and code listings, Application Program Interface (API) and language elements (such as method names and property names), file names, path names, directory names, Hypertext Markup Language (HTML) tags, and any text that must be typed on the screen.

• The italic font is used in code to represent placeholder parameters (variables) that should be replaced with an actual value.

• Brackets ([]) are used to enclose optional parameters.

• A slash (/) is used to separate directories in a path. (Windows NT supports both the slash and the backslash.)

The Document Online

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You can find this document online in Portable Document Format (PDF) and HTML formats at the following web site:

http://docs.iplanet.com/docs/manuals/

How to Use the Online Help

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When using SellerXpert, you can click Help in any window to open a page that either explains the fields and components of that window or displays a listing of help topics.

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Note	To view the full Help table of contents listing, you may need to make your browser window larger.

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Because Help is viewed in a browser window, you can use the naviagational tools of the browser as well as the navigational tools within Help. For example, you can use browser commands to print, find information, and copy and paste.

Related Documentation

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The SellerXpert documentation set includes:

• Release Notes—Contains important information on the current release of SellerXpert. Read this document before working with the new SellerXpert release.

• Concepts—Describes the over-all functionality of SellerXpert. Read this document if you are unfamiliar with SellerXpert.

• Installation Guide—Provides instructions for installing the SellerXpert product and its enabling software.

• Administrator's Guide—Provides reference information and instructions on administering a fully-installed SellerXpert system.

• Admin interface Help—Provides guidelines and instructions for using the graphical administrative interface to administer SellerXpert.

• User interface Help—Provides guidelines and instructions for performing the procurement tasks of SellerXpert.

• Catalog interface Help—Provides guidelines and instructions for managing catalogs.

The following documentation contains additional information relevant to using this SellerXpert document:

• Actuate documentation

• iPlanet Web Server (iWS) documentation

• iPlanet Application Server (iAS) documentation

• ECXpert Administration Guide

• ECXpert Operations Reference Manual

Documentation for all iPlanet products can be found at the following web site:

http://docs.iplanet.com/docs/manuals/

Product Support

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If you have problems with your SellerXpert system, contact iPlanet customer support using one of the following mechanisms:

• iPlanet online support web site at:

  http://www.iplanet.com/support/online/

  From this location, the CaseTracker and CaseView tools are available for logging problems.

• The telephone dispatch number associated with your maintenance contract

So that the technical support staff can best assist you in resolving problems, please have the following information available when you contact support:

• Description of the problem, including the situation where the problem occurs and its impact on your operation

• Machine type, operating system version, and product version, including any patches and other software that might be affecting the problem

• Detailed steps on the methods you have used to reproduce the problem

• Any error logs or core dumps