This table stores information about de-escalation attempts.
Column Name
Type
Length
Null Allowed
Description
SESSION_ID
varchar
100
No
Identifier; primary key.
HOUR_ID
40
Reference to ARF_TIME_HOUR.HOUR_ID.
ARF_TIME_HOUR.HOUR_ID
NUM_EVENTS
int
Number of de-escalations attempted within the specified hour.
